Oncoursehome is hiring: Graphic Designer in Naperville

Oncourse Home Solutions (OHS) is a people-centric, $500M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We do what is right for our people so they can do their best when serving our 1.8+ million customers across the U.S. Our mission is to create lasting value for our customers and our partners by helping homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to our customers and our partners by becoming the most trusted and reliable home solutions organization in the market. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported.

As a US-based warranty provider, we provide expertise in safety and homecare to our customers. Our integrated solutions meet customer needs both inside and outside the home. Inside the home we protect critical aspects of home function such as plumbing, heating and cooling, appliances, power surges, hot water heater, and interior electrical. Outside the home we provide protection for critical lines (water, gas, wells, sewers, electric and septic). We primarily go to market B2B2C, partnering mostly with water/gas/electric utilities and municipalities to offer our product leveraging their brand for marketing and often adding our subscription fee to the water/gas/electric bill itself. When our customers need help with home maintenance, repair, or coverage, OHS is there. This is what it means to be an ‘Oncourse SUPER’—Successful, United, Progressive, Empathetic, Reliable. SUPERs get it done. We sweat homeownership so our customers and partners don’t have to.

As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment.

Position Summary

Reporting to the Head of Brand Strategy, the Graphic Designer will support the development of visual assets across a variety of channels, producing high-quality static and motion-based creative that aligns with brand standards. This role is primarily hands‑on, translating briefs, concepts, and feedback into polished, executable designs. They should bring fresh ideas to the table, offering creative solutions that enhance the impact and clarity of each project. The Graphic Designer will work closely with the Creative Manager and cross‑functional partners to ensure all deliverables are accurate, timely, and visually consistent. This role requires strong attention to detail, efficient workflow management, and the ability to adapt quickly within a fast‑paced environment.

This role is based in Naperville, IL office. A regular in‑office hybrid model (generally Tu - Th in office, M & F remote) is required, as our office environment is a key driver of our company culture and employee experience.

Responsibilities include but are not limited to:

• Execute high‑quality design work – including static graphics, motion graphics, and digital assets – across multiple brand touchpoints.
• Translate creative briefs, copy direction, and leadership feedback into polished, on‑brand deliverables.
• Apply creative problem‑solving to elevate visual impact while staying within established brand guidelines.
• Produce efficient and accurate revisions based on internal and leadership feedback, maintaining version control and organization.
• Maintain high levels of accuracy, consistency, and attention to detail across all projects.
• Prepare final files for production or publishing, ensuring correct formatting, sizing, and technical specifications for each channel.
• Manage individual timelines for assigned projects, communicating proactively about bandwidth, deadlines, and any risks.
• Stay current on design trends, motion techniques, and industry best practices to support ongoing creative improvement.
• Contribute ideas during brainstorming and creative concepting sessions while respecting direction from the Creative Manager.
• Comfortable working in a fast‑paced environment with shifting priorities and tight deadlines.

We’re Excited If This Is You

Experience and Qualifications of the Role

• 2+ years of professional graphic design experience, with a portfolio showcasing static, digital, and motion design work.
• Proficiency in Adobe Creative Cloud, including Photoshop, Illustrator, InDesign, and After Effects (or equivalent motion tools).
• Experience creating motion graphics for digital, social, or paid media campaigns.
• Working knowledge of Figma for layout, collaboration, and digital‑first design needs.
• Strong understanding of design principles, typography, layout, and visual hierarchy.
• Ability to interpret feedback, apply edits efficiently, and maintain consistent quality across multiple rounds of revisions.
• Demonstrated ability to manage multiple projects simultaneously while meeting deadlines in a fast‑paced environment.
• Strong attention to detail, organizational discipline, and file management skills.
• Experience collaborating with cross‑functional teams – such as marketing, content, or creative leadership – to deliver cohesive assets.
• A proactive, curious mindset with the ability to bring creative ideas that improve or enhance the final work.
• Basic understanding of preparing files for both digital and print, including direct mail formats, sizing, and production specs (preferred but can be trained).

Computer Skills Needed to Perform the Job

• Adobe Creative Suite – InDesign, Photoshop, and Illustrator specifically.
• Microsoft 365 – PowerPoint, Word, and Excel.

Education

• Bachelor’s degree in Journalism, Communications, English, Marketing, Public Relations, Advertising, or equivalent work experience required.

Certificates, Licenses, Registrations

N/A

We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $67,150 - $103,400 USD per year. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance‑based bonus, sales incentive plan or commission target.

Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location.

Join our SUPER Team and Enjoy Amazing Benefits!

• Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy.
• Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short‑term and long‑term disability coverage.
• 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan.
• Generous Paid Time Off: Take the time you need to recharge and relax.
• Education Assistance Program: Invest in your growth and development with our support.
• FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses.
• Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well‑being.
• Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected.

Action Oriented – Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.

Creativity – Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value‑added in brainstorming settings.

Communicate Effectively – Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect.

Written Communications – Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.

Time Management – Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.

Planning – Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.