Account Supervisor - Attractions, Tourism and the Arts

Account Supervisor - ATA

THIS POSITION IS IN OFFICE IN FORT WORTH, TEXAS WITH A HYBRID SCHEDULE At Schaefer Ad Co., our goal is to make life better for our clients, our team, our community and ourselves. Our culture impacts every area of the agency and is rooted within every employee from the top down. Across each discipline, every person at the agency is encouraged to be their best selves even the agency dog. Thats why Schaefer Ad Co. is more than just one person, a name on a building, or even just a place where people come to work. It is a place that fosters community, where differences are admired, and out-of-the-box ideas are encouraged. Within these four walls is an environment that demands self and team growth via exposure to new things. This mindset is what drives our agency to be an empowering place to work that always strives to maintain a fun, engaging and collaborative environment. Whether it is through our various Schaefer outings or our internal kitchen happy hours, at Schaefer individuality is celebrated at every opportunity. The result of this type of environment is a place that every employee is proud to call home. Because at Schaefer Ad Co. we are more than just merely coworkers, we are a family and not the type that is simply united by blood, or are forced to spend the holiday together, but a group of people who genuinely trust, care about, and look out for each other. The Vision Schaefer Advertising is seeking a senior-level marketing professional to fulfill the role of Account Supervisor by leading and managing a portion of our portfolio of Attractions, Tourism and The Arts clients. In this role, you will have the opportunity to manage multiple brands for high-profile clients alongside a team of collaborative professionals. The ideal person is experienced and passionate about integrated marketing and has proven success within an advertising agency leading and managing a roster of clients. The Account Supervisor will be responsible for managing 6-8 unique clients across our animal attractions, travel and tourism and arts and culture portfolio, along with the opportunity to develop a core account service team. At Schaefer, you'll work at a rapidly growing agency alongside energetic digital and creative teams committed to building our clients' businesses, while contributing to the culture of our team. The ideal candidate will hold many, if not all of these key character attributes : You are direct but diplomatic, decisive and driven to both succeed as well as get things done. You are ambitious, enthusiastic, optimistic, warm, and persuasive. Your teams appreciate your steadiness, flexibility, and attention to detail. Requirements 57 years of experience in a full-service marketing or advertising agency, with a strong background in account leadership and integrated campaign management.Deep understanding of conversion-focused strategies and the ability to connect marketing objectives to measurable business outcomes.Proven success leading account teams and overseeing multiple client relationships simultaneously with strategic oversight and operational excellence.Experience guiding cross-functional teams (creative, media, production, and strategy) to deliver cohesive, results-driven work.Strong strategic and analytical thinking, with the ability to translate insights into actionable marketing plans.Demonstrated leadership and mentorship capabilities, fostering growth and collaboration within account teams.Exceptional communication, presentation, and negotiation skills; comfortable leading senior-level client conversations.Highly organized, proactive, and solution-oriented, capable of anticipating challenges and driving work forward efficiently.A trusted advisor to clients and internal teams, known for professionalism, empathy, and accountability.Adept at managing complex digital and traditional media campaigns, with strong comprehension of paid media dynamics and performance metrics.A passion for innovation, creative thinking, and continuous improvement in both personal and team performance.Bachelors degree in marketing, advertising, communications, or a related field (Masters degree or advanced certifications a plus). Key Responsibilities The Account Supervisor (AS) is expected to work seamlessly with client and agency teams to develop strategic plans and bring client initiatives to completion. In the AS role you will actively participate in the coaching and development of your direct reports within the Schaefer Talent Development program. The AS also has fiscal accountability at the portfolio level - including management of project and client budgets and account profitability and growth. Strategic Planning Ability to identify and constructively think about strategic client opportunities and marketing initiatives under the leadership of agency managementLeverage the agency planning resources for the development and presentation of strategic account plans and presentations Account Supervision Plan and execute marketing programs that yield the desired business results for our clientsSuccessfully manage, maintain and build client relationships to support agency growthMaintain proactive communications with both client and management team on account and project statusOwn project management for all account initiatives to ensure projects are completed on time, within budget, and meet or exceed client expectationsArticulate and adhere to agreed-upon project directives and production guidelinesCollaborate effectively with digital, creative, production, and other teams to facilitate and complete client initiativesDevelop the positioning strategy for all creative projectsSell the creative brief to clients and present to creative upon client approvalComfortably present the agency's POV in a compelling, engaging way to clients and internal stakeholdersPrepare or oversee accurate and timely internal communication : conference reports, status reports, budgets, etc. Talent Development Be an active manager who develops and coaches direct reportsConduct development and performance meetings with direct reports in accordance with the Schaefer Talent Development programDevelop and oversee, in conjunction with direct reports, development plans Fiscal Accountability Initiate and sell appropriate recommendations to support client objectives and grow account profitabilityCreate detailed, thoughtful proposals and scopes of work for client and new business initiativesWork in conjunction with the creative team, production manager, and external resources to develop estimates and get them approved by our clientsWork with our production management and accounting teams on monthly billing for assigned clientsOversee and contribute to monthly client forecasting Experiences - Our Ideal Account Supervisor : Is an experienced strategic leader who oversees multiple account teams and ensures flawless execution of integrated campaigns across channels.Has a strong record of leading client partnerships from strategy through implementation, driving measurable business results through conversion-focused marketing.Demonstrates the ability to guide and mentor account managers while fostering collaboration and accountability across the agency.Builds long-term, trusted client relationships and identifies growth opportunities that align with client objectives and agency capabilities.Possesses advanced understanding of marketing strategy, analytics, and business drivers, using insights to inform creative and media solutions.Sets the tone for team culturepositive, proactive, and performance-drivenwhile maintaining empathy and emotional intelligence in leadership.Is a confident communicator and presenter who can articulate complex ideas clearly to clients and internal teams alike.Anticipates challenges, thinks several steps ahead, and provides calm, decisive leadership under pressure.Inspires excellence and professional growth in others, leading by example with curiosity, drive, and integrity.Works closely with senior agency leadership to shape strategic plans, optimize team structures, and deliver work that exceeds expectations. Benefits 401k with 3% Employer ContributionHealth, Dental, and Life InsuranceVoluntary Vision InsuranceGenerous Paid Time OffPersonal Days, Generous Holiday ScheduleDog Friendly OfficeHybrid Work Schedule Schaefer Advertising Co. Talent Philosophy Performance : Every job in the world comes with a certain set of expectations. But at Schaefer, we set the bar unapologetically high. Exceeding expectations is a great place to start. Every job matters, and whether it's behind the scenes or in front of our clients, performing each task with excellence is what sets us apart. Behavior : Every Schaefer employee is responsible for positively contributing to the length and breadth of our culture. We have a responsibility to each other and to our clients, so we will be our best, healthiest selves. That doesn't mean we're all the same; we're a diverse collection of personalities, preferences, tastes and talents. We will be patient. We will be kind. We will be respectful and compassionate. We will put others first. We will always tackle conflict with respect. Differentiation : Good work is expected. Great work is rewarded. We all play a role in advancing this company forward, and each persons path will be clearly defined based on their responsibilities, performance, capacity to grow, and drive to learn. We invest and reward employees who consistently demonstrate a drive for the company and personal growth. Transparency : We will provide a clear path for all employees through training and experiences to develop the skills and characteristics needed for advancement. We value transparency in the form of open and honest dialogue across every position in the company. We want to understand your career aspirations and we will be transparent with you as that relates to your opportunity for growth and advancement. Accountability : No one's perfect. And no one's an island. If we're going to meet our high standards and lofty goals for growth and achievement, we all need accountability. To us, this isn't a looking down but a coming alongside of one another as we all pursue excellence. You have a responsibility to yourself and to the agency to do what you say you are going to do when you said you were going to do it. And help hold others accountable to do the same. Whats Next? If this opportunity and more importantly, Schaefer Advertising, feels like the right fit for you, please submit your resume and cover letter here. All applicants will be contacted by our team with a follow-up response. Our hiring process is rigorous, so expect a deep dive into not only what you know but who you are, all designed to ensure that we make the best hiring decisions for you and us.

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