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Service Director
Service DirectorPremier Tech • Montgomery, Alabama, United States
Service Director

Service Director

Premier Tech • Montgomery, Alabama, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Why join Premier Tech

  • Who we are:

Your future team
At Premier Tech Systems and Automation, we enhance our clients’ manufacturing facility efficiency by integrating innovative and high-value systems leveraging the full potential of robotics. We are among the largest conditioning, handling, and packaging automated equipment suppliers in the world — whether for nutrition, agriculture, organics or industrial products.

What we offer

  • Health, vision, and dental insurance plans - available day one
  • Short-Term & Long-Term Disability
  • Life insurance
  • Health savings and flexible spending accounts
  • Telehealth
  • Team member and family assistance program
  • 401(K) retirement plan with company match
  • Skills development through University of Premier Tech platform

Your future role

  • Supervise a team of managers, coordinators, and service technicians in Canada and the United States, ensuring their development and performance.
  • Optimize customer satisfaction by effectively meeting their needs in terms of cost, quality, and deadlines, and ensure their loyalty through constant communication and exceptional service.
  • Exercise effective leadership to maximize team profitability while ensuring high customer satisfaction, and promote continuous process improvement and team performance enhancement.
  • Lead health, safety, and environmental initiatives by maintaining high standards and promoting a safe working environment.
  • Participate in the business unit's management team and actively contribute to the development of business strategies, developing and deploying resource plans aligned with business objectives.
  • Represent the business unit on various internal committees, bringing your expertise and strategic vision to support the organization's goals.

Required skills

  • Proven experience in industrial manufacturing industry
  • Strong knowledge of industrial automated machinery
  • Experience in team management and leadership
  • Have customer satisfaction at the center of your concerns
  • Extensive business acumen with the ability to align operational strategies with organizational goals and drive sustainable growth
  • Excellent interpersonal skills and the ability to mobilize an autonomous team
  • Adept at making critical decisions, particularly regarding prioritization and safety
  • Comprehensive understanding of health and safety standards
  • Dedicated to fostering continuous improvement of team performance
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Service Director • Montgomery, Alabama, United States

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