CLERK RECEPTIONIST

Clerk Receptionist

The posted compensation range of $24.00 - $29.90 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Job ID: 2026-459049

Employment Type: PRN

Department: Diagnostic Imaging Center

Hours/Pay Period: 0

Weekly Schedule: Monday - Friday 6:30 am - 5:15 pm

Shift: Day

Remote: No

Category: Administrative and Clerical

Union: SEIU UHW

Job Summary and Responsibilities

As a Clinic Clerk, you will be the welcoming face and organizational hub of our clinic, ensuring a seamless and positive experience for every patient. Every day, you will expertly manage patient registration and scheduling, efficiently process patient flow, address billing inquiries, and provide essential clerical support. You'll maintain strict confidentiality, handle financial transactions securely, and remain vigilant for any patient needs, all while contributing to a smooth, on-schedule operation.

To be successful in this role, you will possess exceptional organizational skills, a customer-centric approach, meticulous attention to detail, and a proactive ability to manage a fast-paced environment while upholding the highest standards of confidentiality and efficiency.

Job Specific Skills and Functions

• Demonstrates comprehensive knowledge of third-party payor (HMO, PPO, EPO, government programs, etc.). Obtains required authorizations for all exams upon scheduling and/or registering. Processes TARs when necessary. Enters the correct order under the order entry module. Ensures that all orders have correlating diagnoses and notifies the technologists of phone report exams and STAT cases. Accepts payments and sets up payment arrangement contracts. Processes all subpoenas and requests from insurance companies, attorneys and attorney services. Ensures processing fee and patient authorization has been obtained. Separates and distributes all cardiovascular reports in order of priority, facilitating patient care. Separates and distributes all Marian Breast Imaging Center reports in order of priority, facilitating patient care. Demonstrates and maintains a working knowledge of current registration process. Communicates accurate information to the film library and gathers proper information from the physician's office regarding the release of medical records.
• Department Support: Inventories office supplies and orders in a cost-effective manner. Keeps the office well-stocked with forms and form packets made for special exams. Reports free time to the supervisor, volunteers for additional assignments and special projects.
• General Reception and Support: Greets people professionally; uses professional telephone techniques; demonstrates good communication skills. Schedules appointments on seven different modalities of Imaging Services and educates patients with instructions and preparation material concerning the exam.
• Compliance with policy and procedures: Complies with safety, infection control, Dignity Health Integrity Program, and other organizational policies (90-day evals- department specific orientation checklists completed; annual evals -annual competency checklists completed). Complies with the organization's dress code. Arrives at work on time, as defined by the Attendance and Timeliness Policy. Attends work consistently, as defined by the Attendance and Timeliness Policy. Follows all hospital policies on credit card handling procedures and treats all credit card information as HIPAA protected and confidential; only accessing a single credit card payment at a time.
• Other Staff Responsibilities: Actively supports the organization's mission, philosophy and strategic plan. Demonstrates good time management and priority setting.

Job Requirements

Required:

• Completion of a medical terminology class or equivalent work experience, upon hire
• None, upon hire

Preferred:

• Previous clerical experience in a medical setting, including telephone and typing skills, or other medical billing experience

Where You'll Work

Founded in 1940, Dignity Health - Marian Regional Medical Center is a 191-bed, acute care, nonprofit hospital located in Santa Maria, California. Serving over 250,000 patients annually, the hospital offers a full complement of services including Level II Trauma Center, Level III NICU, cancer care, orthopedics, and stroke care. Additionally, Marian Regional Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and the only healthcare facility on the Central Coast to offer ECMO.

Total Rewards

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards page.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

CommonSpirit Health is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.

CommonSpirit Health will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health participates in E-Verify.