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Client Relationship Specialist - Thailand
Client Relationship Specialist - ThailandFP Markets • Riverside, CA, US
Client Relationship Specialist - Thailand

Client Relationship Specialist - Thailand

FP Markets • Riverside, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Customer Relations Specialist - Thai Speaking

FP Markets Group of Companies is a well-established multi regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Customer Relations Specialist - Thai speaking.

This is an exciting opportunity to join a global company with a professional, friendly and results-driven culture.

Reporting to : SEA Regional Manager

Working model : Remote

Responsibilities :

  • Develop and nurture relationships with clients, partners and organic clients in the assigned country or region
  • Proactively engage with trading professionals across various platforms to expand client base and partnerships
  • Identify and leverage local marketing channels to enhance visibility and promote company products effectively
  • Focus on client onboarding and ensuring a seamless user experience for all clients
  • Promote partnerships based on existing rebate structures and maintain strong relationships with partners
  • Adhere to regulatory policies and ethical standards diligently
  • Assist in the monitoring of affiliates and partners on a regular basis to optimize their activities and performance and work to ensure the Key Performance Indicators (KPIs) are met

Candidate Profile :

  • Prior experience in the FX / CFD or online trading industry is highly preferred.
  • Candidates with a background in telemarketing or telesales, especially those comfortable with making outbound calls, are strongly encouraged to apply.
  • Bachelor's degree in Accounting, Business, Economics, Marketing, Management, or a related field.
  • Fluency in Thai and a good command of English (Upper-Intermediate level or higher). Strong client focus with excellent customer service and negotiation abilities.
  • A team player with outstanding verbal and written communication skills. Energetic, self-driven, and results-oriented with a strong desire to succeed.
  • Ability to work independently and collaboratively in a fast-paced environment, with a positive and proactive mindset.

    • Our offer :

  • Welcoming, young and multicultural team with approachable leadership
  • Ability to contribute to dynamic business at a growth phase
  • High level of autonomy, support of ideas and putting your expertise into the best practices for the company
  • Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
  • Competitive remuneration, regular salary reviews and performance-based incentive schemes
  • Vibrant company life : from team activities to global celebrations
  • Work from home opportunity

    • Journey to FP Markets :

  • Interview with People Function member (30 - 45 min) to assess match to our culture
  • Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations

    • Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!

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    Client Relationship Specialist Thailand • Riverside, CA, US

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