REGIONAL OPERATIONS MANAGER

Regional Operations Manager

Position Title : Regional Operations Manager

Salary : $125,000 - $135,000

Pay Grade : 16

Other Forms of Compensation : BONUS

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM's clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.

Job Summary

The Resident Regional Manager plays a pivotal role in overseeing a diverse portfolio of client locations across multiple markets. Serving as the primary point of contact for client projects and escalations, the RRM partners closely with front-line managers to ensure compliance with operational standards, financial performance goals, hospitality training, and safety protocols.

This position reports to the Regional Director of Operations and supports a complex network of Site Managers and team leads.

The role is primarily based in the New York and New Jersey metropolitan area, with responsibility for providing support across the Northeast and, as needed, the West Coast.

Essential Duties

• Develops financial forecasts and budgets; balances programs and resources across assigned accounts
• Accountable for achieving financial goals and performance targets
• Ensures accuracy and timeliness of financial reporting, data, and key performance metrics
• Reviews and analyzes financial statements, weekly operating reports, and other performance data
• Monitors and audits accounting, control processes, and financial compliance within assigned accounts

Customer and Client Relations

Operational Excellence and Growth

People Management and Talent Development

Qualifications

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.

Associates at ESFM are offered many fantastic benefits.

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy / paste the link below for paid time off benefits information.

https : / / www.compass-usa.com / wp-content / uploads / 2023 / 08 / 2023_WageTransparency_ESFM.pdf

Req ID : 1489826

ESFM

Julia Lari