Branch Coordinator Lead Floorcovering

Description

This position works closely with wholesale customers to determine their floorcovering needs answer their questions about Sherwin-Williams products and recommend the right solutions. Branch floorcovering coordinators are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and branch. Click here to learn more about our Floorcovering Division and the services we provide to our customers across the country.

The individual selected for this role will be based at Store #1223 located at : 2140 Capstone Dr Ste 120 Lexington KY 40511-8922

Job duties involve contact with customers which may include minors; and access to cash and other payment methods electronic equipment personal information store merchandise and other items of value and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Companys customers staff employees vendors contractors and the general public.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate floorcovering products
• Build productive trust relationships with wholesale customers
• Refer potential wholesale leads to the sales reps and store staff
• Process orders schedule / coordinate installations with installers and customers
• Check installers orders for accuracy before material leaves store
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly quarterly and yearly basis
• Maintain precise work order files
• Pull appropriate products from the sales floor or warehouse
• Clean store equipment
• Load / unload delivery trucks
• Assist in making deliveries as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Qualifications

Minimum Requirements :

Preferred Qualifications :

#SHWSales

Required Experience :

IC

Key Skills

CCIE,Data Entry,Elevator,HR Operations,Java

Employment Type : Hourly

Experience : years

Vacancy : 1