Talent.com
Client Service Specialist (Food Broker)
Client Service Specialist (Food Broker)Affinity Group • Pittsburgh, PA, US
Client Service Specialist (Food Broker)

Client Service Specialist (Food Broker)

Affinity Group • Pittsburgh, PA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters_job_card.quick_apply]
[job_card.job_description]

CSS Position Summary :

  • Provide continuous service to the clients, customers, and personnel of Affinity Group.
  • Utilizes technology to place orders, maintain systems / financials, file documents and communicate information.
  • Act as a resource to support the advancement of sales efforts while contributing to business development.
  • Position also includes some inside sales and suggestive selling.  This is a hybrid role.
  • Office is located in Pittsburgh.

Essential Functions :

  • Represent Affinity in an ethical and professional manner.
  • Provide favorable, continuous customer service.  Answer all questions and requests by using the tools provided.
  • Follow through from start to finish on all questions and requests.
  • Support all sales efforts set forth by the management staff, clients, and customers Support the Account Managers / Business Managers and in any way necessary to keep an open line of communication between the clients and customers Enter all orders into Foodmark system so Affinity is fully knowledgeable of orders, volume, invoices, and commissions.
  • Cross-reference invoices with orders to be sure they are correct.  Take the necessary steps to reconcile if there is a problem with invoicing.
  • Assist clients with deductions.
  • Update Foodmark with precise information Answer phones, direct messages, monitor faxes.

    • Maintain necessary mailings :

  • ads, flyers, point of sale, etc.
  • Order, monitor, pack and unpack samples.
  • Maintain weekly communication with the buyers at assigned distributors.
  • Report information regarding customers and market to the buyers at your assigned distributors Communicate all markets / customer information (includes market pricing) to Affinity Filing- electronic and hard copies Maintain and organize all information necessary to reconcile all commissions.
  • Assist Controller with information and paperwork necessary to reconcile commissions, accounts receivables, or any other aspect of Affinity financials.
  • Communicate all appropriate information to Management, Account Managers, Account Executives, and Co-workers.
  • Utilize all training tools to become more product knowledgeable.
  • Assist Account Managers on any issues that interfere with the placement or shipment of orders.  i.e. credit referrals, credit holds, late trucks or “no-show” trucks, expedites, etc.
  • Respond in a timely manner to any request for information from management, clients and / or customers.
  • Follow instructions provided by each individual client to ensure the best scenario.
  • Keep market knowledgeable by listening and learning from clients, distributors, and customers.
  • Follow through on important issues and orders to make sure the outcome is what you expected Other duties as assigned and requested.

    • Education and Experience :

  • Previous customer service experience is a plus Experience in the retail or food service area is extremely advantageous Knowledge, Skills and Abilities : Flexible and able to manage adversity and change.
  • Microsoft office suite experience with emphasis on Word, Excel, PowerPoint, and Outlook Strong communication, influence, and problem-solving skills Basic Technology skills communicating through email, phone, and text messaging Self-starter with entrepreneurial spirit and committed to being the best.

    • Physical Requirements / Working Conditions Ability to lift 30lbs with or without help Inspection and moving of product in freezer and storage areas Normal office environment, desk position Compensation :

  • $21-$24 per hour, fulltime The Affinity Group is an Equal Opportunity Employer.
  • We celebrate diversity and are committed to creating an inclusive environment for all employees.
  • We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
  • All employment is decided on the basis of qualifications, merit, and business need.
  • Powered by JazzHR
    • [job_alerts.create_a_job]

    Client Service Specialist • Pittsburgh, PA, US

    [internal_linking.similar_jobs]
    Inpatient Auditor - Client Facing Opportunity!

    Inpatient Auditor - Client Facing Opportunity!

    e4health • Pittsburgh, PA, US
    [job_card.full_time]
    We live by five core values that guide everything we do : .Embrace Change, Fun, and Learning : .We maintain an unrelenting focus on quality, client success, and team member growth.Our PEOPLE Make the D...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Trade Compliance Analyst

    Trade Compliance Analyst

    Computer Task Group, Inc • West Mifflin, PA, US
    [job_card.full_time]
    CTG is seeking to fill a Trade Compliance Analyst position for our client in Pittsburgh, PA.Manage team inbox allocation and response. Oversee daily trade compliance block reviews.Conduct daily cour...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sign Specialist

    Sign Specialist

    Spark Signs & Graphics • Mars, PA, US
    [job_card.full_time]
    This position offers advancement opportunities.This is an hourly wage position.Base wage is $18-22 per hour and is based on experience. Medical coverage will be provided (1 / 2 of monthly premium) as ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Food Services Director

    Food Services Director

    RAM Recruiting • Pittsburgh, PA, US
    [job_card.full_time]
    A well-respected Skilled Nursing & Rehabilitation Facility in Pennsylvania is seeking an experienced and dedicated Food Services Director (FSD) to lead our dietary department.We are looking for...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Broker, Pittsburgh

    Broker, Pittsburgh

    Jimcor Agency Inc. • Pittsburgh, PA, US
    [job_card.full_time]
    This position is focused on generating opportunities, client relationships and brokerage placements of their area of coverage specialty. Creates relationships with existing and new brokerage carrier...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Experienced Tax Preparer

    Experienced Tax Preparer

    Jackson Hewitt - CON • Belle Vernon, PA, US
    [job_card.full_time] +1
    Leverage your tax expertise, business background, and knowledge of tax laws to propel you to the next level.You will provide exceptional client service while. Don't miss out on this opportunity ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Cerner RCM Analyst / Developer

    Cerner RCM Analyst / Developer

    ClinDCast LLC • Pricedale, PA, US
    [job_card.full_time]
    Hands-on with Cerner RCM (Patient Accounting, Billing, Claims, Cash Posting, etc.Proficiency in Cerner Command Language (CCL). Knowledge of Cerner DAAC schema & RCM tables (ENCTR, FIN, CHG, PAY,...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Food Service Director

    Food Service Director

    Healthcare Services Group, Inc. • Bridgeville, PA, US
    [job_card.full_time]
    Role : Food Service Director / Dining Services Director / Dining Services Manager / Dining Account Manager / Dining Services Department Manager. Join Healthcare Services Group (HCSG) as a Food Servic...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Compliance Specialist

    Compliance Specialist

    Dollar Bank, FSB • Pittsburgh, PA, United States
    [job_card.full_time]
    The Compliance Specialist supports the Bank's Compliance Management System by assisting in the development, execution, and maintenance of second-line control functions designed to monitor adherence...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Corrections Food Service Instructor - SCI Fayette

    Corrections Food Service Instructor - SCI Fayette

    Commonwealth Of Pennsylvania • La Belle, PA, United States
    [job_card.full_time]
    Share your food service knowledge with a diverse population! The Pennsylvania Department of Corrections is seeking an energetic and motivated individual to join our team as a Corrections Food Servi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Business Development Specialist - Food

    Business Development Specialist - Food

    Microbac • Warrendale, PA, US
    [job_card.full_time]
    Come join our family! Microbac Laboratories is an essential business offering competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off incl...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Relationship Banker

    Relationship Banker

    First National Bank of Pennsylvania • Masontown, PA, United States
    [job_card.full_time]
    Make a difference - for us and for your future.This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible f...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Environmental Client Service Manager / Consultant

    Environmental Client Service Manager / Consultant

    Groundwater and Environmental Svcs. • Cranberry Township, PA, US
    [job_card.full_time]
    Groundwater & Environmental Services, Inc.GES), an industry leader with a reputation for excellence in providing environmental consulting, engineering, compliance, and technical field services ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Client Intake Specialist

    Client Intake Specialist

    Frost Brown Todd LLP • Pittsburgh, PA, US
    [job_card.full_time]
    This individual will be responsible for reviewing electronic new business intake forms submitted in connection with new business for existing and new firm clients, conducting searches of the Firm&#...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Financial Services Professional-Licensing And Training Provided

    Financial Services Professional-Licensing And Training Provided

    NYL Ruvo Group- Pittsburgh, Pennsylvania • Pittsburgh, PA, US
    [job_card.full_time]
    We are seeking ambitious, driven individuals to join one of our firm’s top-performing teams as a.Financial Services Professional. This role offers the opportunity to become a future leader wit...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Experienced Tax Preparer

    Experienced Tax Preparer

    Jackson Hewitt - COL • Cranberry Township, PA, US
    [job_card.full_time] +1
    Leverage your tax expertise, business background, and knowledge of tax laws to propel you to the next level.You will provide exceptional client service while. Don't miss out on this opportunity ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Clinical Team Manager

    Clinical Team Manager

    Enable Dental • Wexford, PA, US
    [job_card.full_time]
    Tired of the same four walls? Ready to step into a leadership role that goes beyond the traditional dental office? At Enable Dental, we’re on a mission to redefine access to high-quality dent...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Student Services Operations Specialist

    Student Services Operations Specialist

    SOUTH COLLEGE • Cranberry Township, PA, US
    [job_card.full_time]
    Student Services Operations Specialist.We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]