Business Analyst - Advanced

Job Description

As a Business Analyst, you will drive translating business needs into the requirements for Processes and Technology to execute on supporting our customer and employee experiences. To be successful, you will :

Document business requirements with detailed technical specifications

Understand process flows and ensure interconnectivity of systems and applications

Act as a liaison between Underwriting and other teams and advocate for necessary changes

Translate customer and employee needs into documented, actionable solutions with clear measurement mechanisms in service of business outcomes

Provide proper documentation for the Product team to prioritize features and enhancements against a prioritization framework

Support Business owner, Product Manager and peers to align requirements to roadmaps

Proactively identify opportunities to improve business processes by maintaining a strong knowledge of available and upcoming features delivered by external vendors

Update procedural and processes changes

Ensure development outputs meet business expectations by maintaining strong cross-functional relationships with technical and architecture teams

Keep change management principles in mind, to work with the team to establish launch readiness in response to system and process updates

Work independently and with management on highly visible, divisional / cross-divisional complex products and projects

Be sought as a key resource for documentation of unique or complex business problems

Drive continuous improvement and efficiencies beyond own scope of responsibility

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities

• While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to : job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life / short term disability / whole life / term life / accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

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