Health Care Customer Service Representative

A company is looking for a Health Care Customer Service Representative.

Key Responsibilities

Handles inbound and outbound calls to resolve billing and payment issues

Responds to patient inquiries and provides information in a professional manner

Follows client-specific protocols and adheres to applicable laws

Required Qualifications, Training, and Education

1+ years of experience in a call center or customer service role

Knowledge of medical terminology and healthcare billing preferred

Ability to work in a fast-paced environment with multiple tasks

Demonstrates flexibility in scheduling and assignments

Bilingual candidates are encouraged to apply for additional support