For Immediate consideration, please email your resume to Justice.strickland@remx.com with the subject as “Licensed Health Agent”.
Pay Rate : $20 / hour
Location : Fully Remote
Training Schedule : 9 : 00 AM – 6 : 00 PM EST
Work Schedule (Post-Training) : 12 : 00 PM – 9 : 00 PM EST
Important : Candidates must hold an active Health Insurance License in the state they reside in. .
Responsibilities :
- Receive inbound calls from prospective customers for dental insurance products
- Ask questions to understand customer needs and recommend appropriate plans
- Explain plan costs, benefits, and payment options
- Complete sales and forward customer information for enrollment
- Respond to service-related inquiries from existing enrollees
- Educate customers on eligibility, benefits, claims, and billing
- Track and document customer interactions and resolutions
- Meet production standards and performance metrics
- Handle complex calls requiring research and problem-solving
Qualifications :
Active Health Insurance License (Life, Accident, Sickness) per state DOI regulationsHigh school diploma or GED preferredMinimum 4 years of successful sales or customer service experience in a call center or similar environmentStrong computer, phone, and math skillsDental industry experience (e.g., dental assisting certificate, dental office / lab experience, dental claims adjudication) is a plus but not required