Program Manager

Job Description

Job Description

Program Manager

Alternate / Related Job Titles :

Technology Delivery Manager

SAP IS-U Program Lead

CIS Transformation Manager

Location : Denver, CO

Onsite Flexibility :

Hybrid (in office Tuesday–Thursday)

Job Details

Position Type : Right to Hire

Start : As Soon As Possible

Pay Rate : $74–114 / hr

Job Summary

The Program Manager leads end-to-end technology delivery across major Customer Information System (CIS) transformation domains. This role oversees cross-functional planning, execution, and alignment of technology workstreams, ensuring solutions meet quality, compliance, and operational readiness standards. The manager provides expert oversight for SAP IS-U design and development , ensuring functional and technical consistency across core IS-U modules, integration points, and RICEFW development. This position plays a critical leadership role in driving cohesive delivery across a complex CIS ecosystem.

Key Responsibilities

Leadership

Lead matrixed delivery teams, including internal staff, contractors, and vendor partners.

Coach delivery specialists, providing clarity on roles, tasks, and expectations.

Foster collaboration across technology, PMO, business readiness, and vendor workstreams.

Guide techno-functional SAP IS-U specialists to ensure consistent interpretation of design standards and integration patterns.

Delivery Execution

Manage technology delivery across transformation domains, ensuring on-time, high-quality deliverables.

Translate program milestones and decisions into actionable delivery plans.

Maintain delivery discipline through structured monitoring of tasks, risks, and dependencies.

Oversee SAP IS-U design activities (DM / MDM, Billing, FI-CA, Metering, Field Services, Credit & Collections).

Validate IS-U functional designs, interface requirements, data models, and RICEFW specifications for quality and feasibility.

Ensure integration consistency across IS-U modules and external systems.

Cross-Functional Coordination

Partner with technology teams, architects, business SMEs, testing teams, and integrators to align design, build, and deployment.

Coordinate cross-team handoffs to support cohesive delivery.

Align IS-U configuration, custom development, data migration, and integration architecture.

Manage dependencies across billing determinants, meter events, financial postings, customer interactions, and device lifecycle processes.

Risk, Issue & Escalation Management

Act as the first escalation point for scope changes, delays, defects, and cross-functional blockers.

Develop mitigation plans and drive rapid resolution.

Identify and address IS-U design, regression, and cross-module risks.

Quality, Compliance & Standards Alignment

Ensure adherence to architectural standards, security controls, data integrity, and business requirements.

Support testing cycles including SIT, UAT, performance, and integration testing.

Ensure IS-U configurations align with regulatory and financial control standards (e.g., FI-CA posting integrity).

Operational Readiness & Transition

Prepare workstreams for cutover, deployment, and hypercare readiness.

Ensure documentation, playbooks, and operational processes are complete.

Coordinate with IT operations for seamless transition to steady-state support.

Financial & Resource Management

Provide input into forecasts, resource plans, and cost impacts for assigned domains.

Required Experience

Bachelor’s degree in Technology, Computer Science, Engineering, or equivalent experience.

7–10+ years of experience in technology delivery, transformation programs, systems implementation, or IT operations.

Experience in SAP IS-U design, configuration oversight, or integration across at least two IS-U functional domains.

Proven experience leading matrixed or cross-functional teams.

Strong understanding of end-to-end technology delivery lifecycle.

Experience coordinating large-scale testing, data integration, or system implementations.

Strong communication skills and ability to build effective business partnerships.

Preferred Qualifications

Leadership experience within SAP IS-U design, development, or CIS implementations.

Experience guiding RICEFW development, integration testing, or cutover preparation.

Required Skills

SAP IS-U functional and integration knowledge

Technology delivery leadership

Risk and issue management

Preferred Skills

RICEFW oversight

Cross-module SAP IS-U integration

Large-scale testing coordination

Stakeholder communication

CIS transformation program experience

Additional Skills

FI-CA, Billing, Metering, Field Services

Security, compliance, and data integrity practices

Dependency and sequencing management

Vendor and multi-team coordination

Operational readiness and cutover support

About the Client

A large enterprise organization undergoing a major technology and CIS transformation initiative, with a focus on modernizing SAP IS-U architecture and ensuring reliable, scalable program delivery across multi-vendor environments.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we value diverse and inclusive workplaces. Our clients include Fortune 500 companies across financial services, technology, utilities, life sciences, biotech, and more throughout the U.S. and Canada.

Job Number : 25-28890

Hashtags #LI-GTT #LI-Hybrid #gttjobs

Company Description

Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.

We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.

There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link : https : / / bit.ly / gttcareers

Awards

SIA’s Fastest Growing Staffing Firm : 2023 and 2015

SIA’s Best Staffing Firm to Work for : 2019 -2023

Inc 5000 Fastest Growing Private Company : 2023, 2022, 2016, 2015

Randstad Preferred Supplier : 2020 - 2023

TechServe Alliance Excellence Award. 2019

NH Business Magazines Fast 5 fastest growing companies

Ernst & Young Entrepreneur of the Year Finalist : 2015

Company Description

Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link : https : / / bit.ly / gttcareers \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm : 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for : 2019 -2023\r\nInc 5000 Fastest Growing Private Company : 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier : 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist : 2015