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IT Process Analyst
IT Process AnalystnLeague • Atlanta, Georgia, USA
IT Process Analyst

IT Process Analyst

nLeague • Atlanta, Georgia, USA
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  • [job_card.full_time]
[job_card.job_description]

Job ID : 65170

Position : IT Process Analyst

Department : ATL - TDE

Location : 6000 North Terminal Pkwy Atlanta Georgia 30320

Duration : 6 Months

Shift : 8 : 00 AM to 4 : 30 PM

1. Overview

The IT Process Analyst will support the organizations digital delivery operations by governing delivery processes coordinating stakeholders maintaining web-related services and driving continuous process improvement. The analyst ensures that digital products and services are delivered efficiently securely and in alignment with strategic IT goals.

2. Responsibilities & Activities

A. Digital Delivery & Governance

1. IT Governance Strategy

  • Champion collaborate on and implement Digital Delivery strategies.
  • Support execution of IT strategy by aligning delivery processes with organizational goals.
  • Ensure governance practices are followed across all delivery activities.

2. Digital Delivery Execution

  • Deliver digital products including custom software SaaS platforms and system integrations.
  • Ensure adherence to defined deliverables acceptance criteria and release requirements.
  • Manage and maintain the team task board to reflect accurate work status.
  • Oversee sprint resource allocation to align with team capacity and priorities.

    • B. Agile Delivery Operations

    1. Agile Ceremonies

    Facilitate and participate in :

  • Periodic standups
  • Sprint planning sessions
  • Sprint retrospectives
  • Backlog grooming and refinement

    • 2. Coordination Activities

  • Coordinate day-to-day work with project managers.
  • Collaborate with business stakeholders to clarify requirements priorities and timelines.
  • Manage communication and alignment with external vendors supporting digital delivery.

    • D. Process Improvement & Operational Excellence

    1. Process Maintenance

  • Recommend implement and adjust operational processes in collaboration with the team.
  • Maintain documentation of delivery workflows standards and procedures.

    • 2. Evangelizing Process Improvements

  • Identify improvement opportunities and advocate for new processes using data-driven insights.
  • Support experimentation pilot initiatives and evaluation of process changes.

    • 3. Delivery Metrics

  • Track measure and visualize delivery metrics (e.g. cycle time throughput SLA adherence).
  • Provide insight into performance trends to guide decision-making.

    • Key Skills

    Six Sigma,Continuous Improvement,Lean,Lean Six Sigma,Process Improvement,Business Analysis,Visio,Business Process Modeling,Process Mapping,Business requirements,Process Management,Sharepoint

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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