Patient Operations Coordinator

Patient Operations Coordinator

Dynamic Spine and Pain Institute – Spokane, WA

$25–$27 / hr DOE | Full-Time | Monday–Friday

Future option for 4-day workweek | Growth to $27–$30 / hr

About Us

Dynamic Spine and Pain Institute is a new, patient-centered medical practice in Spokane. We are committed to providing thoughtful, compassionate, and efficient care. As a growing clinic, we are looking for a reliable, professional team member who enjoys variety and wants to grow with the practice.

Position Summary

We are hiring a Patient Operations Coordinator to support front desk operations, scheduling, communication, and administrative tasks. This hybrid role blends receptionist duties with early-stage office management responsibilities.

This is an excellent opportunity for someone who thrives in a fast-paced clinical setting and wants to help build systems and culture in a growing practice.

What You'll Do

Front Desk & Patient Support

Greet and check in patients

Answer phones and return messages

Manage clinic email and patient inquiries

Collect copays and verify insurance

Ensure a positive, professional patient experience

Scheduling & Coordination

Manage provider and procedure schedules

Coordinate referrals, imaging, and pre-authorizations

Maintain timely communication with patients and outside offices

Administrative & Office Management Support

Assist with billing tasks and insurance follow-up

Maintain office supplies and reorder as needed

Support EMR documentation

Help develop office systems and procedures

Ensure HIPAA compliance and proper data handling

Qualifications

Required

Experience in a medical, dental, or clinical environment

Strong communication and customer-service skills

Comfortable with scheduling software and multitasking

Organized, detail-oriented, and able to work independently

Preferred

EMR or medical scheduling experience

Front-desk or office-management experience

Insurance verification or pre-auth experience

Experience in a smaller or startup-style medical practice

Schedule

Full-time, Monday–Friday

Future option for 4-day workweek as patient volume grows

Occasional flexibility for family needs with advance notice

Compensation & Benefits

$25–$27 / hr DOE

6-month performance review with growth track to $27–$30 / hr

Paid time off

Simple IRA match (once eligible)

Opportunity to advance into a full Office Manager role

Why Join Us?

Meaningful work

A supportive, patient-first environment

Chance to help build a clinic from the ground up

Real growth potential as the practice expands

Please submit your resume and a brief cover letter highlighting your relevant experience and interest in joining our team! Please include your available start date.

We look forward to welcoming a dedicated and compassionate team member to Dynamic Spine and Pain Institute .

Job Posted by ApplicantPro