Administrative Assistant 2

Summary Description :

Within the framework of corporate policies, established procedures and routines and in accordance with instructions, this position performs administrative and secretarial duties and work closely with assigned management level to leverage his / her limited time to help achieve organization goals. May perform a variety of duties in support of other divisional staff.

Essential Resource Responsibilities / Accountabilities :

All Levels

• Prepares or otherwise processes correspondence.
• May compose letters and memoranda from transcription, corrected copy, handwritten or marginal notes, verbal instruction, or as routine procedure.
• Proofs and as necessary edits legal, financial, technical or other business related information.
• Handles all confidential information with discretion.
• Receives and relays phone calls, takes messages, greets and directs visitors, and responds to inquiries or routine requests.
• Opens, evaluates and sorts mail for importance, urgency and distribution.
• Handles employee and / or high-level customer problems by investigating complaints and follows up to assure clarification and customer satisfaction; handles with discretion.
• Utilizes software (excel, PowerPoint) to create slides, spreadsheets, visuals, charts, graphs, etc. for meetings and presentations.
• Supplies audio-visual equipment and transparencies for meetings.
• Schedules and maintains the assigned staff member(s)' calendars of meetings, conferences, appointments, ensuring that business time is organized efficiently.
• Provides timely reminders of commitments and supplies necessary meeting data.
• Makes arrangements for on and off-site meetings, prepares and distributes agenda, issues invitations, orders refreshments and assembles pertinent documents, brochures, reports, files, records, etc.
• As instructed, prepares travel arrangements and accommodations for the executives, divisional personnel and consultants.
• As necessary, contacts staff on important matters while in travel status.
• Submits mileage and travel expense reports, verifies accuracy of reports and monitors for unusual expenses, fluctuations, etc.
• Establishes and maintains files and as assigned will purge obsolete materials and prepare for storage.
• Maintains inventories of supplies and materials and reorder as necessary.

Minimum Resource Qualifications :

Level II