Regional Manager of Operations – Skilled Nursing | Remote + Travel
CHE Behavioral Health Services is seeking an experienced Regional Manager of Operations to support and grow our behavioral health programs across skilled nursing and assisted living facilities. CHE is a premier provider of psychology and psychiatry services with 500+ clinicians across 12 states.
Position Overview
The Regional Manager of Operations is responsible for managing facility relationships, supporting providers, and driving growth within an assigned territory. This role is a blend of remote work and field-based facility visits, requiring strong leadership, customer service, and healthcare operations expertise.
Key Responsibilities
Territory Growth
- Expand services across SNFs and ALFs; onboard new facilities
- Increase penetration in existing facilities and promote specialty service lines
- Build relationships with facility leaders to drive referral growth
- Present CHE programs and secure new facility contracts
- Travel up to 50%
Quality Service
Provide exceptional customer service to partner facilitiesConduct quarterly in-person facility visitsSupport facility staff with workflows, referrals, and program integrationCommunicate territory needs to internal teamsProvider Management
Track provider productivity and RVU performance (daily–annual)Conduct monthly provider meetings (virtual or in-person)Collaborate with Clinical Operations on regional initiativesAssist in interviewing and evaluating candidates for facility-based rolesEducation
Bachelor’s degree requiredMaster’s degree preferredExperience
Skilled nursing facility experience required (admissions, social services, marketing, business development, or operations)Multi-site healthcare operations experience requiredSkills
Strong leadership, critical thinking, and decision-makingExcellent relationship-building and customer service skillsAbility to manage change and execute growth strategiesAdvanced organizational and time-management skillsAbility to work independently and manage multiple prioritiesAbility to travel, including occasional overnight tripsApply Today
Join a mission-driven organization committed to increasing access to mental health care in skilled nursing and assisted living communities. Apply today to learn more about this impactful leadership opportunity.