Onsite IT SupportIQHector Technologies LLC. • Goleta, CA, United States
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Onsite IT Support
IQHector Technologies LLC. • Goleta, CA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Good understanding of endpoint devices and peripherals Familiarity with ServiceNow, ProxyPro, and Microsoft Entra Self-Service Basic understanding of network troubleshooting Attention to detail and ability to work independently ITIL awareness and customer-first attitude CompTIA A+ or similar certification required
Title : Onsite IT Support Engineer
Location : Goleta, CA (Onsite)
Duration : Fulltime
Job Responsibilities
- Perform end-user support for desktops, laptops, tablets, mobile devices
- Deliver AV support and urgent troubleshooting for conference setups
- Provide VIP-level support and ensure prioritized resolution
- Execute IMAC, hardware replacements, printer troubleshooting
- Carry out depot tasks, device imaging, configuration, and inventory handoff
- Support onboarding / offboarding workflows with IT, HR, and Security
- Document processes, SOPs, and ticket resolutions in ServiceNow
Mandatory
Locations : As applicable
Experience : 6–8 years
Required Skills and Qualifications :
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