Supervisor

Supervisor

The Supervisor ensures that all personnel perform their duties in compliance with company policies, safety standards, and the Facility Security Plan. This role oversees scheduling, staffing, compliance, and employee performance while maintaining a high level of customer service and operational readiness. The Supervisor also supports physical site inspections, training, and documentation to ensure a secure and efficient environment.

Essential Duties And Responsibilities

• Develops and manages personnel schedules, ensuring fairness and operational coverage.
• Controls and reduces unbillable overtime and double time through proactive scheduling and staffing adjustments.
• Ensures staffing levels meet client requirements and align with the Facility Security Plan.
• Monitors compliance with all company policies, procedures, and directives.
• Ensures personnel receive required breaks and are rotated appropriately per post orders and security protocols.
• Performs access control duties and respond to incidents as needed.
• Delivers excellent customer service to clients, vendors, terminal staff, and ship crew members.
• Safeguards Sensitive Security Information (SSI) and ensure proper storage and handling.
• Writes and maintains daily activity and incident reports documenting irregularities, damage, or unauthorized access.
• Inspects work areas to ensure compliance with safety, security, and maintenance standards.
• Observes and evaluates employee performance to support development and skill alignment.
• Conducts training sessions and ensure all required reports are completed on time.
• Communicates effectively with supervisors via email, phone, text, and voicemail.
• Adapts to changing operational needs and support multiple shifts.
• Required to be on call and available on weekends and holidays.
• Other duties as assigned by Operations Manager.

Qualifications

Required :

Preferred :

Physical Demands & Work Environment

Benefits

Why Join Us

At Nautilus, our people are our most valuable asset. We foster a collaborative, inclusive environment where team members feel valued, supported and empowered to grow with us. Whether you are starting your career or looking for the next step, we are committed to investing in your development, offering clear pathways for advancement, ongoing training and leadership development.

With operating areas across CA, FL, IN, NC, NJ, SC, TX and WA, we continue to impact diverse communities and industries. We provide equal employment opportunities to all employees and applicants without regard to race, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other legally protected status.

If you require reasonable accommodation to apply for a position or to perform the essential functions of a role, please contact HRDept@nautilusintl.com.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.