Client Experience ManagerVirtualVocations • San Buenaventura, California, United States
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Client Experience Manager
VirtualVocations • San Buenaventura, California, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Manager, Client Experience.
Key Responsibilities
Develop and implement strategies to enhance the client experience
Lead and mentor a team of client service professionals
Monitor and report on client satisfaction and experience metrics
Required Qualifications
Bachelor's degree in Business, Marketing, Communications, or related field, or equivalent experience
6-8+ years of experience in client experience or customer service
Proven experience in developing client experience strategies
Strong leadership and team management skills
Proficiency in Microsoft Office Suite and CRM tools
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Client Experience Manager • San Buenaventura, California, United States
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