Salesforce Administrator

Overview

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Pay

Base pay range : $45.00 / hr - $49.00 / hr

Location

This is an in-person, in-office role in San Diego (no remote or hybrid).

Key Job Functions

The Salesforce Administrator will develop and improve system processes, reports, and tools that help effectively collect and measure performance, make data-driven decisions, and manage data collection. The Salesforce Administrator will create and execute a strategy for all data collection within the Customer Relationship Management (CRM) System.

Workshops for Warriors is seeking an experienced Salesforce Administrator to support enrollment outcomes reporting, online career management databases, advising and maintaining success metrics, trend analysis and reporting. The role has oversight and management of all technology systems, including design, installation, initial training, rollout, data management, maintenance, dashboards with key industry reporting standards and audits.

Duties and Responsibilities :

• Routinely maintain data integrity, including data entry, cleanup and creation of import templates
• Translate staff requirements into Salesforce functionality
• Create, test and implement Salesforce requirements without interrupting day-to-day activities
• Create and manage standard and custom objects, fields, formulas, dashboards and reports
• Develop and maintain automation and security models
• Coordinate and support third party app integrations with Salesforce
• Prepare external data sources for importation including compiling, sorting and deduping prior to importation
• Data deduplication, merging, updating, and overall data maintenance
• Training & Guidance of staff on the Salesforce platform
• Prepare enrollment, development and marketing dashboards to track milestones and key data metrics
• Create reports and presentations to communicate impact, employer engagement and student outcomes
• Monitor, evaluate and coordinate the use of online tools to manage information flow and efficiencies
• Perform other duties as assigned

All other duties as assigned.

Qualifications & Work Experience

Mission and Values

Position Details

Benefits and Perks

Comprehensive benefits available the first of the month following date of hire, including medical (50% employer contribution), dental and vision (100% employer contribution), 401k with employer match, 8 paid holidays, flexible work hours (position dependent), and paid time off. Benefits may be modified or terminated at any time.

Other Information

Dress code : business casual or relaxed business casual (consult with hiring manager). Supervisory : No supervisory responsibilities. Physical requirements and work environment are described to reflect essential functions of the role. E-Verify and EEO statements apply as noted in the posting.

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