Epic Willow AnalystInsight Global • New York, NY, US

Epic Willow Analyst

Insight Global • New York, NY, US

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[job_card.full_time]

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Position : Analyst II Epic Willow

Location : 777 3rd Ave- New York (Onsite 1x a week)

Duration : Perm

Rate : $130k-$160k

Shift : Monday-Friday 9am-5pm (1x a week onsite Wednesdays)

JOB DESCRIPTION

Seeking an experienced Epic Willow Inpatient Analyst to support and maintain the Epic Willow Inpatient module and related pharmacy systems. This role serves as a key liaison between IT, Pharmacy, Prescribers, Nursing, and Epic. Flexibility for night / weekend work and on-call rotation is required during major implementations.

Responsibilities :

Maintain in-depth knowledge of Epic Willow Inpatient, FDB, and medication dispensing systems (e.g., Pyxis, Omnicell)
Analyze workflows, data, and technical issues; design and maintain solutions
Collaborate with stakeholders to tailor systems to business needs
Document procedures, build / test solutions, and support training efforts
Provide on-call support and troubleshoot user issues
Review and test system changes and new releases
Support change management, QA, and disaster recovery processes
Communicate effectively across teams and contribute to meetings

Required :

2+ years of IT implementation / support experience

1+ year Epic Willow Inpatient experience

Strong communication, interpersonal, and problem-solving skills

Proficiency with SharePoint, Word, Excel, Teams, Visio, PowerPoint

Experience with full Epic implementation lifecycle

Bachelor's degree

$130k to $160k per year annual salary.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.

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