Job Description
Job Description
Benefits :
Pay : $52,000.00 per year
Job description :
Location : Springfield, MO (In Office)
Start Date : ASAP
Compensation : $52,000 base salary + Bonuses & 50% paid health insurance
The Retention Specialist is the relationship hero of our Client Services teamstepping in when clients have questions, concerns, or are thinking about leaving. This role is all about problem-solving, protecting relationships, and turning tough conversations into wins.
Youll handle at-risk accounts, uncover whats really driving client concerns, and clearly explain coverage value and options in a way that builds confidence. This isnt basic customer serviceyoure an advocate, advisor, and calm voice when it matters most.
If youre a strong communicator with high emotional intelligence, insurance knowledge (or the drive to learn), and enjoy measurable success in a performance-driven environment, this role offers real impact. Your work directly supports client loyalty, business growth, and long-term success.
Why Choose Us?
Job Type : Full-time
Benefits :
Work Location : In person
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