BYREDO Client Advisor, Valley Fair

Job Description

The Opportunity :

BYREDO is seeking a Mandarin speaking part-time client advisor to drives sales & service by providing an exceptional client experience, engage in clienteling, and assist with the operations of the store. Service client’s needs with respect through storytelling & product knowledge while collaborating with team members and supporting management in operational duties.

What you’ll get to do :

SALES

• Is constantly up-to-date regarding market trends, knows and monitors competition.
• Manages sales and optimizes each step of the sales process :
• Has perfectly adopted the Byredo client experience and selling ceremony.
• Welcomes and recognizes regular customers
• Knows the customer’s needs, both expressed and hidden and places the client at the center o Presents and adds value to the product range
• Describes and recommends product offer.
• Checks customer requirements while the product is being tried and responds to any further requests
• Promotes cross selling and additional sales, is driven to exceed KPI objectives ensuring the highest quality of sales and client experience
• Ensures customer loyalty by collecting the customer’s information through the appropriate tools o Accompanies the customer to the cash counter, prepares the packaging and manages the payment.
• Participates in regular store meetings and contributes to the retail action plan.

CUSTOMER MANAGEMENT AND CRM

PRODUCT

VISUAL SET-UP

STOCKROOM

THEFTS / LOSSES

We’d love to meet you if you have :

Compensation :

As required by the California state salary transparency law, effective November 2022, the expected base salary for this position ranges from $20.00 – $22.00 / per hr. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, PUIG offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, hybrid work environment, and career opportunities within a dynamic team.

EEOC :

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Diversity, Equity, and Inclusion Commitment :

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team.We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

About Puig :

Puig creates unique and highly desirable beauty and fashion brands that empower people to reinforce their self-esteem and find their own expression in a family-owned company that aims to leave a better world for the next generation.

Our brand portfolio is structured in three divisions : Beauty and Fashion, with the owned brands Carolina Herrera, Nina Ricci, Paco Rabanne, Jean Paul Gaultier, Dries Van Noten, Penhaligon’s, Byredo, Dr. Barbara Sturm, and L’Artisan Parfumeur; the licenses of Christian Louboutin and Comme des Garçons perfumes; and Lifestyle fragrances, among them Adolfo Dominguez, Antonio Banderas, Shakira, and Benetton. The Charlotte Tilbury division, which includes the luxury makeup brand and the Derma division, with the Apivita, Uriage and Isdin brands. We sell products in 150 countries and operate 26 subsidiaries.

At Puig we honor the values and principles put in place by three generations of family leadership. Today we continue to build on that legacy, through conscious commitments in our ESG agenda (environmental, social, and governance) aligned with the UN Sustainable Development Goals.