Warranty Administrator CDJR / Stellantis

Job Description

Job Description

Location : CDJR of Fort Myers

Full-Time | Monday–Friday, 8 : 00 AM – 5 : 00 PM

About Us

At CDJR of Fort Myers , part of the rapidly growing Bill Nero Auto Group, we pride ourselves on our strong culture of development, teamwork, and continuous improvement. As our organization expands, we are committed to building a high-performance environment where our people grow with us. We don’t just fill positions—we invest in talent.

We are looking for an experienced Warranty Administrator with Stellantis / CDJR expertise to strengthen our Fixed Operations team and help us elevate our warranty processes to the next level.

Position Summary

The Warranty Administrator is responsible for the accurate preparation, submission, and tracking of all Stellantis / CDJR warranty claims. This role is vital to ensuring compliance, protecting the dealership from unnecessary chargebacks, and supporting our service and parts departments with a clear and efficient warranty process.

Key Responsibilities

Process, submit, and track all Stellantis / CDJR warranty claims quickly and accurately

Review repair orders for proper stories, causal parts, supporting documentation, and OEM compliance

Verify technician documentation aligns with Stellantis warranty requirements

Research and resolve unpaid, rejected, or pending claims; resubmit with corrections

Maintain warranty schedules and organize all required documentation

Communicate with Stellantis field reps regarding audits, trends, and updates

Support service and parts teams with ongoing warranty training and process improvement

Monitor and report monthly warranty performance and risk areas

Assist with internal and OEM audit readiness

Qualifications

Minimum 2 years of Stellantis / CDJR warranty administration experience (required)

Strong understanding of Stellantis policies, labor operations, story structure, and documentation needs

CDK experience preferred

High attention to detail, accuracy, and follow-through

Excellent communication and organization skills

Ability to work in a fast-paced, high-volume environment

Growth mindset with a strong desire to contribute to a high-performing culture

Schedule

Monday–Friday

8 : 00 AM – 5 : 00 PM

Compensation & Benefits

Health, dental, 401K, and vision benefits

Paid time off and paid holidays

Career advancement opportunities within a growing auto group

Supportive leadership team that encourages learning and personal development

How to Apply

Apply directly through JazzHR or send your resume to :

fmelendez@billneroautogroup.com

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