We are a sales and business development firm that implements a customer-focused outreach strategy within retail locations in partnership with our telecommunications clients. We believe that every customer interaction is a chance to assist someone in improving their daily services and our conversations reflect that. As a Wireless Customer Representative, you will help customers discover the best wireless solutions while building lasting relationships. This is a commission-based role : your ability to connect and sell directly impacts your success.
Our company is not only a trusted partner for local businesses but also a launchpad for ambitious careers. As part of our team, you’ll gain hands-on experience in wireless retail, sharpen your customer engagement skills, and develop the confidence to excel as a Wireless Customer Representative. With us, your career isn’t just about selling; it’s also about elevating your future to new heights!
Wireless Customer Representative Responsibilities :
Greet customers warmly, creating a welcoming first impression and identifying their wireless needs through purposeful questions and listening.
Recommend AT&T cell phones and accessories that best fit customer preferences by utilizing product knowledge and customer-focused selling techniques.
Deliver product demonstrations that help boost confidence in purchase decisions and showcase features, benefits, and real-world applications of AT&T products and services.
Provide excellent customer service by resolving concerns quickly and professionally using an in-depth understanding of AT&T offers and market updates.
Assist with merchandising, location upkeep, and maintaining a welcoming environment to support daily operations.
Process transactions accurately, balancing speed with attention to detail and protecting customer data and payment information.
Build long-term customer relationships through follow-ups and personalized service to strengthen customer loyalty.
Collaborate with Wireless Customer Representative team members to achieve sales goals and celebrate wins together.
Customer Representative • Indianapolis, IN, US