Talent.com
Alterations Customer Service Representative
Alterations Customer Service RepresentativeDavid's Bridal, LLC. • Fayetteville, NC, United States
Alterations Customer Service Representative

Alterations Customer Service Representative

David's Bridal, LLC. • Fayetteville, NC, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.part_time]
[job_card.job_description]

BEST. JOB. EVER!

  • Minimal weekday hours required (join for weekends only!)
  • Generous Team Member discount
  • $400 bonus for every referral hired with NO LIMIT
  • Competitive hourly pay rates & team bonus
  • Get Paid Early!
  • Additional terms and conditions apply.

At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

We make dreams happen-apply today!

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers S / he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and / or ensuring that items are ready for pickups.

Essential Job Functions :

  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver five-star customer experience.
  • Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alterations services and personalization options.
  • Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
  • Maintain high dress code standards as required by the Dress Code policy.
  • Greet and escort all alterations customers to and from alterations for appointments.
  • Press, steam, and spot clean all merchandise.
  • Follows quality control guidelines and inspects all garments altered / steamed / pressed to verify pristine condition before final delivery to customer.
  • Build long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
  • Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
  • Seeks assistance from the Alterations Manager to address customer issues that s / he is not able to resolve.
  • Maintains a clean and well-organized alterations room.
  • Performs duties and tasks as assigned by store management.
  • Physical Demands :

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift / and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.
  • Education & Credentials :

  • High school diploma or equivalent degree
  • 1-2 years prior retail experience in an apparel or specialty store environment.
  • Prior sewing experience is helpful.
  • Prior experience with computerized POS (Point of Sale) system
  • Now that we've popped the question, please say "I do".

    Part Time Benefits Include :

  • Rewarding Environment and Competitive Pay
  • Team Bonus
  • Dayforce Wallet - Get Paid Early!
  • Generous Team Member Discount After First Pay Period
  • Vision Care
  • Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
  • 401K Program
  • Discount for Identity Theft Protection
  • Discounts for Home and Auto Insurance
  • Discounts for Mobile
  • Legal Benefits (MetLife Hyatt Legal Plans)
  • Pet Insurance
  • Love wins when love is for Everyone!

    Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

    David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.6200 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

    Disclaimer : The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.

    The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and / or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

    [job_alerts.create_a_job]

    Customer Service Representative • Fayetteville, NC, United States

    [internal_linking.similar_jobs]
    Customer Service Representative

    Customer Service Representative

    U-Haul • Fayetteville, NC, US
    [job_card.full_time]
    Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Flexible Schedule Survey Participant (Hiring Immediately)

    Flexible Schedule Survey Participant (Hiring Immediately)

    Earn Haus • Spring Lake, North Carolina, US
    [job_card.full_time] +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Speech Language Pathologist SLP

    Speech Language Pathologist SLP

    HealthPRO Heritage • Spring Lake, NC, United States
    [job_card.full_time]
    If you're looking for a new place for your career to thrive and continue your professional growth, I have just the thing for you!. Speech Language Pathologist SLP.The collaboration and support of ou...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative (CSC Dispatch)

    Customer Service Representative (CSC Dispatch)

    D R ALLEN & SON INC • Fayetteville, NC, US
    [job_card.full_time]
    CSC Customer Service Representative is responsible for taking customer orders and entering orders in a timely manner by complying with all processes to achieve company Safety, Quality, Delivery, Pr...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Speech Language Pathologist

    Travel Speech Language Pathologist

    Ardor Health Solutions • Lumberton, NC, US
    [job_card.full_time]
    Ardor Health Solutions is seeking a travel Speech Language Pathologist for a travel job in Lumberton, North Carolina.Job Description & Requirements. Access to 24 / 7 telephone support during your ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Registered Behavior Technician, ABA Therapist

    Registered Behavior Technician, ABA Therapist

    Bee Wise Behavior • Spring Lake, NC, US
    [job_card.full_time]
    At Bee Wise Behavior, we serve children and young adults with Autism Spectrum Disorders.Every child has a treatment team consisting of a Board Certified Behavior Analyst (BCBA) and behavior therapi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Physical Therapist in Spring Lake, NC - $10112 / month

    Travel Physical Therapist in Spring Lake, NC - $10112 / month

    Vetted Health • Spring Lake, NC, United States
    [job_card.temporary]
    Job Opportunity : Physical Therapist.Location : Fayetteville, North Carolina.Facility : Pulse Healthcare Services.Provides specialized healthcare services in a clinical setting.Works collaboratively w...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Float Bank Sales and Service Representative (Teller)

    Float Bank Sales and Service Representative (Teller)

    First Citizens Bank • Hope Mills, NC, United States
    [job_card.full_time]
    Are you a people person Be a First Citizens person.Join our branch team and make a difference.The Sales and Service Representative is responsible for processing transactions and other customer serv...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Field Service Analyst

    Field Service Analyst

    Shine Systems • Fayetteville, NC, US
    [job_card.full_time]
    SHINE Systems is seeking experienced operations and intelligence professionals skilled in using and training others on software (e. As a Field Service Analyst, you will be on the front lines strengt...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales and Service Technician I

    Sales and Service Technician I

    Sydnic LLC • Fayetteville, NC, US
    [job_card.full_time]
    Are you an eager self-starter that loves to troubleshoot and fix things?.Are you looking for a career where you can advance quickly and have control over your income?. As a Garage Door Technician at...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Staff RN - Advance Telemetry Unit

    Staff RN - Advance Telemetry Unit

    UNC Health Southeastern • Lumberton, NC, United States
    [job_card.full_time]
    POSITION SUMMARY : Coordinates, delegates and provides professional care to patients assigned to a specific Patient Care Unit, in accordance with prescribed, delegated medical regimen and medical ce...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Circle K • Broadway, NC, US
    [job_card.full_time]
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Physical Therapist (PT) - $2,020 per week in Lumberton, NC

    Travel Physical Therapist (PT) - $2,020 per week in Lumberton, NC

    Core Medical Group • Lumberton, NC, US
    [job_card.full_time]
    CoreMedical Group has hundreds of exciting and rewarding travel assignments throughout the country for Travel Allied Professionals and Travel Nurses. Plus, we're the only healthcare staffing company...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    ASL Customer Support Representative

    ASL Customer Support Representative

    VirtualVocations • Fayetteville, North Carolina, United States
    [job_card.full_time]
    A company is looking for an ASL Customer Support Representative (Remote).Key Responsibilities Provide exceptional customer service in ASL by addressing account-related and technical support inqui...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Respiratory Therapist, Adult Service Line, Greenville, S.C. - Broadway

    Respiratory Therapist, Adult Service Line, Greenville, S.C. - Broadway

    Prisma Health • Broadway, NC, United States
    [job_card.full_time]
    This position performs duties necessary to treat patients in accordance with the physician's order and departmental policy. Works independently in all acute and critical care settings.Consults with ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Registered Behavior Technician (RBT)

    Registered Behavior Technician (RBT)

    Opal Autism Centers • Spring Lake, NC, US
    [job_card.full_time]
    Registered Behavior Technician (RBT).Devers Street, Suite 101 & 102 Fayetteville, NC 28303.Registered Behavior Technician (RBT),. This position is designed for individuals who are passionate abo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Side Hustle Evaluator - Flexible Online Gig Work

    Remote Side Hustle Evaluator - Flexible Online Gig Work

    Finance Buzz • Broadway, North Carolina, US
    [filters.remote]
    [job_card.temporary]
    Are you looking to earn extra income from the comfort of your home? We're seeking motivated individuals to explore and test a variety of remote side hustle opportunities featured on FinanceBuzz.Thi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Physical Therapist in North Carolina (New Grads Welcome!)

    Physical Therapist in North Carolina (New Grads Welcome!)

    K.A. Recruiting • Broadway, NC, United States
    [job_card.full_time] +1
    Looking for a new Physical Therapist job? My name is Leah and I'm a healthcare recruiter, I'm here to help!.I have a Physical Therapist available near Broadway, North Carolina!.Full, comprehensive ...[show_more]
    [last_updated.last_updated_30] • [promoted]