Reconstruction Coordinator

Restoration Project Coordinator

Do you love helping people through difficult situations? Then, don't miss your chance to join our Franchise as a new Restoration Project Coordinator. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage "Like it never even happened"!

We're seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. The Coordinator will work as a liaison for the client to identify project requirements and specifications. The Coordinator will administer and organize projects and support teammates.

If you are self-motivated, organized and have superb interpersonal skills, you could thrive in this environment. Our idea of the ultimate candidate is one who is proactive, experienced, and enjoys providing excellent service to both teammates and customers. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero!

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

• Create preliminary estimate
• Scheduling appointments for Project Managers
• Sending contracts and Change orders to clients
• Xactanalysis uploads and communication
• Monitor and ensure client requirements are followed
• Review and validate initial field documentation
• Daily job file coordination to include monitoring status, audit and work-in-progress
• Prepare job file reports
• Complete and review job file documentation for final upload and the audit process
• Assist other departments, as needed

Position Requirements

• 2+ year(s) of administrative or office-related experience
• Experience with writing estimates, job file processes, and quality assurance a plus
• Experience in service industry environment a plus
• Outstanding written and verbal communication skills
• Successful at working in a fast-paced, team-oriented office environment
• Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
• Ability to learn new software, including Xactimate and proprietary software
• Minimum of HSD/GED preferred
• Ability to successfully complete a background check subject to applicable law
• Restoration Manager a plus but not a must

Hours

• 40 hours/week, flexible to work overtime when required
• Vary between 8AM- 5PM

Competitive pay based on experience.

Servpro of Norcross & Duluth is an EOE M/F/D/V employer

Each SERVPRO Franchise is Independently Owned and Operated