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Customer Service Representative
Customer Service RepresentativeR & B Insurance • Owasso, OK, US
Customer Service Representative

Customer Service Representative

R & B Insurance • Owasso, OK, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Benefits :

  • Paid Holidays
  • Commission and Bonus Eligible
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
  • Bonus based on performance

About the Role :

Join R & B Insurance as a Customer Service Representative and become a vital part of our dedicated team in Owasso, OK. This role offers an exciting opportunity to provide exceptional service to our valued clients while working in a supportive and dynamic environment.

Responsibilities :

  • Respond promptly to customer inquiries via phone, email, and text.
  • Assist clients with policy information and claims processing.
  • Provide accurate quotes and information on insurance products.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to enhance customer satisfaction.
  • Identify and escalate issues to management as needed.
  • Stay updated on industry trends and product knowledge.
  • Ensure compliance with company policies and regulations.

    • Requirements :

  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service, preferably in insurance.
  • Strong communication and interpersonal skills.
  • Ability to multitask and manage time effectively.
  • Proficiency in Microsoft Office and customer management software.
  • Detail-oriented with strong problem-solving abilities.
  • Positive attitude and a passion for helping others.
  • Insurance license is a plus but not required; we will provide training.

    • About Us :

    R & B Insurance Solutions has been serving the community of Owasso, OK, for several years, providing personalized insurance solutions that our clients trust. Our commitment to exceptional service and a friendly work environment makes us a favorite among customers and employees alike.

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    Customer Service Representative • Owasso, OK, US

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