Director of Content Strategy & Operations

Location : Remote, Oregon

Employment Type : FullTime

Location Type : Remote

Department : Marketing

Compensation : 212.8K – $285K

At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click here ().

Overview

We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.

It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.

One Confluent. One Team. One Data Streaming Platform.

About the Role

We’re looking for a passionate leader to drive our content strategy and create compelling, performant content across the entire customer journey—from awareness to advocacy. The right candidate takes an audience-first approach to ensuring prospects, customers, and partners get the most value from Confluent. It’s not simply about sharing a corporate message. Rather, it’s about connecting data practitioners and technical executives with the knowledge and skills they need to navigate the data streaming ecosystem and set their data in motion.

What You Will Do

Content Strategy & Corporate Narrative

Design global and regional content strategies that drive engagement and loyalty

Produce high-impact messaging, storylines, evergreen themes, thought leadership, and multimedia content that support global campaigns and field marketing

Orchestrate multi-channel content operations—from planning, production, distribution, and measurement to optimization

Ensure content is optimized for search and user experience across all channels

Audience Engagement & Growth

Set and achieve performance metrics for content engagement and channel growth

Manage a measurement framework that connects content to pipeline growth and product-led growth

Identify content opportunities and stay on top of market trends and changes through market research

Retain an “outsider’s perspective” much like that of a journalist

Leadership, Collaboration & Content Operations

Manage and direct a team of content marketers and writers to ensure the content meets the intended objectives

Communicate in ways that motivate the team and drive accountability

Foster professional growth and career development

Manage a centralized editorial calendar

Collaborate with cross-functional teams (PMM, customer marketing, product, design, video, etc.) to produce persuasive content

Partner across the company to ensure content reinforces key messages and has a consistent voice & tone

What You Will Bring

Passion for technology and ability to articulate complex technical concepts in ways that make sense to a range of personas with varying levels of technical expertise (experience with open-source technologies is a plus)

History of creating impactful content strategies that align with specific campaign narratives and goals

Outstanding writing and editing skills

Experience working on all types of content (ex : case studies, ebooks, promotional and instructional videos, blog posts, social media, emails, etc.)

Prior B2B experience in the IT / Tech industry

Familiarity with what motivates our key personas : developers, architects, operators, technical executives

A portfolio of content written for various tech buyer personas

Excellent communication skills that influence winning outcomes in a cross-functional environment

Ability to adapt and deliver results in a fast-paced, entrepreneurial environment

Curiosity and ability to transition from strategic thinking to creative execution

10+ years of related experience and a track record for building and leading exceptional content teams

Ready to build what's next? Let’s get in motion.

Come As You Are

Belonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible.

We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

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