Customer Service Representative

Automotive Service Manager

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and / or years of automotive repair experience. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas Customer Service Representative, you will be performing the following duties :

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
• Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

Excellent customer service disposition, good communication skills, leadership ability, team building skills, ability to work a flexible retail schedule including weekends, evenings and holidays, valid driver's license.

Compensation : $20.00 - $22.00 per hour

Join Our Team Joining our automotive repair team is an opportunity to become part of a dynamic, environment that strikes the perfect balance between corporate efficiency and the warmth of a family-owned business. Here are a few reasons why you should consider working with us :

Joining our team means becoming part of a company that values sales excellence, teamwork, professional development, customer satisfaction, innovation, and work-life balance. If you're ready to embark on a rewarding career in automotive repair and be part of a company that feels like family while delivering corporate-level performance, we'd love to hear from you!

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything tires, brakes, oil so the opportunities to grow and develop expertise with Midas are endless.