Freight Account Processor

Account Processor / Auditor

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel atall from Day One.

The Account Processor / Auditor position is responsible for coordinating audit exception support activities and acts as an intermediary to help resolve audit disputes across many accounts. This is a client facing position where duties involving customer contact performed primarily through telephone or email communication methods. Additionally, the Account Processor / Auditor is responsible for utilizing audit reporting; conducting analytical review; executing complex rating solutions and participates in periodic review and recommendation of operational system and procedural enhancements for audit scalability measures. Oversees a selective portfolio of accounts and ensures key audit deliverables are being met by set deadlines. Maintains high service satisfaction by following up on client inquiries Collaborates with internal teams and individuals to ensure high levels of service delivery. Participates in the review and recommendation of operational systems and procedures affecting assigned units. Audit Exceptions are transactions with an amount that the client expects to pay but does not equal what a carrier has invoiced. All exceptions that prevent an invoice from being paid are reported and managed in the Syncada application.

The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. Must be located in Illinois will be expected to be in office 3 days out of the week. Start Date : January 26th 2026. Schedule : 6am-2 : 30pm Monday-Friday.

Basic Qualifications

• High school diploma or equivalent
• Typically three to five years of clerical and customer service experience.

Preferred Skills / Experience

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits : Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify : U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements).

Pay Range : $20.00 - $25.77

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance.