Management Adjuster Team Lead

Claims Team Lead

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

The Claims Team Lead is responsible for managing complex and occasionally highly complex vendor relationships, assessing vendor training needs, and monitoring vendor performance. The individual monitors staffing levels and workloads, provides coaching and mentoring, and participates in performance reviews.

Key Responsibilities

Oversees complex and occasionally highly complex claims involved in appraisal, arbitration, or mediation

Oversees complex and occasionally highly complex specialized claims (e.g., business interruption, loss of income, E&O policies)

Oversees complex and occasionally highly complex claims that include Public Adjuster involvement

Documents a claim file with notes, evaluations, and decision-making process

Summarizes documents and enters into claim system notes

Advanced knowledge of all regional construction types and related repair methodologies

Frequently conducts targeted file examining, including performing ride-alongs or sit-alongs

Frequently conducts calibrations with vendors or staff

Communicates verbally or in writing about claim processes / procedures with other employees, leaders, and teams

Experience

3 or more years of experience (Preferred)

Supervisory Responsibilities

This job has supervisory duties.

Compensation

Pay Transparency :

National General prides itself on offering our employees a robust Total Rewards package which includes base salary. The base range offered for the role is : $62,800.00-$99,190.00 and may vary based on internal equity, and job-related skills, knowledge, and experience; among other factors. Other financial components may be added as part of the competitive compensation package, in addition to a full range of benefits, dependent on the level and position offered.

Joining our team isn't just a job it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger a winning team making a meaningful impact.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer Veterans / Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.