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Senior Manager, Digital Learning
Senior Manager, Digital LearningBaker Tilly • Chicago, IL, US
Senior Manager, Digital Learning

Senior Manager, Digital Learning

Baker Tilly • Chicago, IL, US
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  • [job_card.full_time]
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Senior Manager, Digital Learning

The Senior Manager, Digital Learning leads the digital strategy for Learning & Development by designing scalable, personalized, and performance-driven learning experiences. This role oversees the learning tech stack, optimizes investments, and manages vendor partnerships to ensure efficiency and alignment with business goals. It directs the digital teams intake and project priorities, connecting learning solutions with technology opportunities for seamless integration, driving continuous improvement and measurable impact.

The senior manager partners across teams to curate experiential and formal learning opportunities that enhance on-the-job performance. They also lead change management efforts and promote the adoption of innovative learning technologies. With a strategic focus on AI learning, skills development, and digital enablement, this role is pivotal in fostering a culture of growth and continuous learning.

Responsibilities

  • Serve as a strategic learning advisor, assessing requests and recommending digital solutions aligned with business needs, strategy, and budget.
  • Lead the design, development, and governance of digital learning programs, including self-study content, vendor partnerships, and CPE compliance.
  • Collaborate across functional teams and stakeholders to deliver impactful, technology-enabled learning experiences and support roadmap development.
  • Oversee the learning technology ecosystem, including design tools, content libraries, and multimedia content creation.
  • Stay ahead of industry trends and apply best practices in adult learning, design, and digital enablement to elevate learning strategy.
  • Manage a team of learning technology specialists, providing coaching, direction, and performance optimization.
  • Drive strategic initiatives including AI learning strategy, vendor optimization, data insights, and integration of design and technology across learning projects.

Qualifications

  • Bachelors degree or equivalent experience required
  • Minimum 7 years of experience in a senior learning, enablement, or consulting role within a professional services or corporate environment.
  • Proven success in leading digital learning initiatives, managing learning ecosystems, and integrating technology to drive performance improvement.
  • Demonstrated expertise in learning design, needs assessment, curriculum development, eLearning creation, and adult learning theory.
  • Strong project and program management skills, with the ability to lead multiple initiatives and serve as a primary project lead.
  • Experience managing learning platforms, content governance, analytics, and compliance requirements (e.g., CPE).
  • Skilled in vendor sourcing, contract management, and budget planning for learning technology investments.
  • Exceptional communication and consultative skills, with the ability to engage senior-level stakeholders and tailor messaging to diverse audiences.
  • High proficiency in Microsoft Office Suite and familiarity with tools such as Articulate and Workday.
  • Ability to work independently in a fast-paced environment, manage non-traditional schedules, and travel as needed.
  • Key Skills

  • Leadership & Team Development : Ability to motivate and lead cross-functional and global teams.
  • Learning Technology Expertise : Deep knowledge of tools and platforms across the learning lifecycle, including Articulate and Workday LMS.
  • Strategic Project Management : Skilled in managing complex learning initiatives from planning to execution.
  • Stakeholder Engagement : Strong communication and collaboration skills with diverse internal and external partners.
  • Vendor & Budget Management : Experience in sourcing, negotiating, and managing vendors, with fiscal responsibility and budget planning.
  • Learning Design & Enablement : Proficient in eLearning development, AI-enabled learning, and skills strategy.
  • Innovation & Execution Balance : Forward-thinking mindset with the ability to align strategy with hands-on implementation.
  • The compensation range for this role is $137,340 to $260,380. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.

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