Medical Assistant

Job Description

Zarminali Pediatrics is building the nation's leading pediatric multispecialty group, focused on supporting families to shape healthy futures for their children – from birth through adulthood – by completely transforming the way pediatric care is delivered nationwide. We are tackling today's challenges of increased administrative burden on clinicians and a siloed approach to pediatric care through intentional design of care delivery, enhanced by leading technology and collaborative, expert care teams.

Our name, inspired by our founder's daughter's name – Zarmina – means “something that is more precious to you than gold”. We couldn’t think of anything that better represents the way parents and caregivers hold the relationship with their children as the most valuable gift, and how we at Zarminali approach care for each child with equal reverence.

We strive for a healthier future for pediatric patients and a happier future for pediatric clinicians nationwide, and we are looking for people to join us in achieving this vision. If you are eager to join a growth stage company and be part of the early team that is shaping the foundation of both the company and the delivery of pediatric care, then this opportunity might be for you!

POSITION OVERVIEW

As a Medical Assistant, you will be responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, trust, and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Medical Assistant informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive. The MA is also responsible for assisting physicians and / or Advanced Care Practitioners and nurses in providing patient care.

PAY RATE : $18.00 - $25.00 / hour

LOCATION : Prairie Center Dr., Eden Prairie, MN 55344

WHAT YOU’LL DO :

• Personalized Patient Care & Clinical Support
• Create a welcoming and reassuring environment for every patient and family, ensuring each visit feels personal, compassionate, and tailored to their needs.
• Greet and room patients with warmth and empathy, ensuring they feel comfortable and supported throughout their visit.
• Complete patient intake with care and attentiveness, obtaining vital signs (height, weight, blood pressure, temperature, etc.), and conducting initial assessments within the defined scope of practice.
• Listen actively and address patient and caregiver concerns, providing clear explanations and emotional support throughout the visit.
• Prep patient encounters by updating medical records, ensuring accuracy of medications, past medical history, recent bloodwork, and radiology images to facilitate informed provider decisions.
• Perform point-of-care testing and specimen collection with sensitivity and efficiency, including strep, COVID, flu, RSV swabs, hemoglobin / lipid checks, blood draws, urine collection, and other diagnostics, while ensuring patient comfort.
• Provide breathing treatments and other minor in-office procedures, reassuring and educating families about the process.
• Assist physicians with procedures, anticipating needs and ensuring a seamless experience for both the provider and patient.
• Technology & Administrative Responsibilities
• Develop expertise in electronic medical records (EMR) and other clinic technology, ensuring real-time, accurate documentation that enhances patient safety and care coordination.
• Use EMR tools to personalize patient care plans, tracking progress and ensuring continuity between visits.
• Schedule patient appointments and follow-ups with thoughtfulness, coordinating with provider availability while accommodating patient needs.
• Partner with administrative and clinical teams to process prior authorizations, medication refills, and referrals, ensuring seamless care transitions with minimal burden on families.
• Assist with patient recall efforts to meet quality measures, proactively reaching out to ensure all children receive timely preventive and follow-up care.
• Clinic Maintenance & Professionalism
• Maintain a clean, comforting, and child-friendly environment, ensuring all exam rooms and medical equipment are properly sanitized and restocked.
• Monitor and replenish supplies so that each patient’s experience is smooth and uninterrupted.
• Act as a positive representative of the clinic’s brand, demonstrating professionalism, kindness, and an unwavering commitment to exceptional service.
• Communicate with empathy and clarity, ensuring families feel heard, informed, and confident in their child’s care.
• Professional Growth & Team Collaboration
• Develop proficiency in clinic-wide technology, including digital scheduling tools, patient communication systems, and diagnostic equipment integration, to provide seamless and personalized care.
• Commit to continuous learning, staying updated on best practices in pediatric care, clinic technology, and patient experience excellence.
• Support and mentor new team members, fostering a culture of collaboration, knowledge-sharing, and excellence in patient care.
• Engage in team discussions, quality improvement initiatives, and special projects to further enhance clinic performance and the patient experience.

WHAT YOU’LL NEED :

WHAT WE OFFER :

At Zarminali Pediatrics, we are committed to our empowering clinicians and team members to deliver better pediatric care, altogether. This commitment requires building an inclusive culture and a team that represents the diverse communities we serve.

We believe that when people from all backgrounds, experiences, and perspectives come together, we create a stronger team and better care for our patients and their families. We realize the importance of an environment where clinicians and team members feel cared for, supported, and valued. We believe in the basics : treating everyone with kindness, respect, and fairness.

We do not tolerate discrimination or harassment of any kind. This includes, but is not limited to, race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.

We recruit and hire based on skills, talent, and potential, ensuring everyone has a fair chance to succeed. Together, we strive to build an inclusive and welcoming space where we can achieve our goal of building a happier future for the pediatric workforce.