Reference Specialist / Department Assistant - part-time / 28 hrs per week

Why Work at BYU

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission : "To assist individuals in their quest for perfection and eternal life."

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth-all situated within a beautiful and historic campus-make it hard to imagine a more inspiring place to work.

Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.

Reference Specialist / Department Assistant - part-time / 28 hrs per week

The Reference Specialist and Department Assistant supports all basic operations and daily functions of the Science & Engineering Department. This position ensures that the best possible service is provided for library patrons at the Science & Engineering Help Desk. The position plays a key role in departmental communication and coordination, and provides office support to department employees in daily routines and special projects.

What you will be doing in this position

Reference Specialist

• Oversees reference services provided by student reference assistants, including in-person, electronic, and over the phone.
• Provides "next level" or more demanding reference service to university faculty, students, and other patrons, which cannot be provided by student employees.
• Interviews, hires, schedules, supervises, evaluates, and determines merit pay increases for reference students.
• Assesses the quality of reference service provided by student reference assistants and develops programs to improve patron interactions.
• Develops training materials, lesson plans, and weekly training meetings to manage student employee knowledge in subject content across the breadth of department responsibilities.
• Manages the wages budget for student employees who work at the help desk.
• Manages the Science & Engineering reference collection by :

evaluating usage statistics

Administrative Assistance

Continuing Education

What qualifies you for this role

Education / Experience

Minimum education / experience required :

Preferred :

Skills, abilities, knowledge, licenses, certifications

Required :

Preferred :

What we offer in return

This position comes with fantastic benefits, including :

Pay Grade : 49

Typical Starting Pay : $22.50-$29.25

Interested applicants, please upload a resume and cover letter.

Required Documents :

All Staff positions require a resume.

Refer to the Job Posting for any additional required documents.

Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!