Talent.com
Team Lead
Team LeadPotomac Family Dining Group • Alexandria, Virginia, United States, 22306
Team Lead

Team Lead

Potomac Family Dining Group • Alexandria, Virginia, United States, 22306
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

POSITION SUMMARY : Supervisory position primarily responsible for leading a shift and people and processes for delivering superior food and beverage service to restaurant guests within the restaurant according to Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service.

ESSENTIAL DUTIES AND TASKS :

  • Assists in supervising Restaurant Environment during scheduled shifts with very limited decision making authority :

Ensures prompt, friendly service according to company guidelines

  • Builds a culture using the Vision / Mission statement to guide People, Profits, and Guest Experience
  • Ensures the immediate response and correction of all verbal guest complaints
  • Ensures a high-quality guest experience by employing tools such as table touching and proactivity in resolving potential guest issues
  • Teaches and enforces alcohol awareness
  • Assist in maintaining adequate inventory levels
  • Ensures product preparation and presentation uncompromisingly meeting company standards
  • Ensures effective safety and security programs according to company policy and government standards and reports any concerns to Associate or General Manager
  • Promotes restaurant organization, cleanliness and sanitation
  • Completes basic assigned administrative functions associated with restaurant opening and closing procedures
  • Ensures cash handling procedures are completed according to company and brand policy
  • Manages service of alcohol according to all state and federal laws and regulations, as well as company and brand and policies and standards
  • Accepting and auditing deliveries
  • Assists in supervising Team Member performance
  • Operates with a high degree of Professionalism, Ethics and Integrity, maintaining a role-model image
  • Performs other related duties as required and assigned

    • EQUIPMENT / COMPUTER SKILLS :

  • Point-of-sale computerized system
  • Phone
  • Soda fountain operation
  • Tabletop Electronic Device
  • Office equipment such as computers, printers, and scanners.
  • Broiler, Grill and Mid Stations within a kitchen
  • Weight and measurement devices
  • Cooking tools and utensils
  • Dishwashing station and equipment
  • Operation of cleaning tools such as cleaning cloths, buckets, brooms, mops, hoses
  • Pots, Pans and trays
  • Computer monitor and kitchen order management systems
  • Operation of blenders, frozen drink machines, and other bar equipment

    • SUPERVISORY RESPONSIBILITY : Any hourly Team Member on shift at the given time

    MINIMUM QUALIFICATIONS :

  • 21+ years old
  • ServeSafe Alcohol Certification a plus
  • Reading, writing, basic math and verbal communication skills in English is required
  • Bi-lingual experience a plus
  • Reliable transportation and government issued driver’s license required
  • High School Degree or GED required
  • Proven ability to handle complex customer service situations
  • Ability to pass company background check
  • 1-2 years of supervisory experience, preferably in a casual dining or bar service capacity
  • Ability to work 20-40 hour work weeks and flexible schedule consisting of mornings, mid-day shifts, evenings, weekends and holidays

    • KEY COMPENTENCIES :

  • Sound judgement
  • Decision maker
  • Problem solver
  • Organization and planning
  • Communication
  • Attention to detail
  • Coaching
  • Accountable
  • Friendly / Engaging

    • PHYSICAL DEMANDS :

  • Ability to wipe down table tops, table legs, pick up debris off of the floor, and wipe down booth seats in the bar area of the restaurant.
  • Transports plates, glasses, and baskets to and from the service bar and kitchen more than 30 times per shift.
  • Mobility required during the entire shift.
  • Transports glass racks and cases up to 25 pounds up to 15 times per shift.
  • Ability to stand and exert fast-paced mobility for periods of up to four (4) hours in length.
  • Must have a good sense of balance, be able to reach, bend, stoop, and kneel and frequently lift as much as 50 pounds.
  • Frequent immersion of hands in water every five (5) minutes throughout a shift.
  • Must be able to speak clearly and listen attentively to guests and other employees.

    • Travel : Negligible

    WORKING CONDITIONS : Subject to wet floors; loud noises; fast-paced; outdoor conditions.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    PI255d18359637-30511-39132245

    [job_alerts.create_a_job]

    Team Lead • Alexandria, Virginia, United States, 22306

    [internal_linking.similar_jobs]
    Salesforce Team Lead

    Salesforce Team Lead

    Food & Water Watch • Washington, DC, United States
    [job_card.full_time]
    Be among the first 25 applicants.This range is provided by Food & Water Watch.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Food & Water Watch...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Lead

    Team Lead

    TradeJobsWorkforce • 22216 Arlington, VA, US
    [job_card.full_time] +1
    We believe that taking care of our guests begins with taking care of our crew, and we try to do an amazing job with both. No insane hours, no crazy demands; just great food, great people and a great...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Lead

    Team Lead

    CAVA • Alexandria, Virginia, USA
    [job_card.part_time]
    AtCAVA we love what we do and we try and make every day as fulfilling as thelast.Our restaurants need Team Members to make the magic happen every matters and were here to celebrate your growth.Wit...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Recruiting Team Lead

    Recruiting Team Lead

    FTS BUSINESS CONSULTANTS INC • Washington, DC, US
    [job_card.permanent]
    Building relationships and providing premium-level service to clientele and candidates is absolutely required.The Team Lead will continuously exude the following FTS Core Virtues : .Competitive base ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Data Analytics Team Lead

    Data Analytics Team Lead

    TeleSolv Consulting • Washington, District of Columbia, United States, District of Columbia, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    TeleSolv Consulting has an immediate opportunity to work with the Federal Government as a Mid-Sr.Federal Government Agency experience for a client of ours. This person will be required to work on-si...[show_more]
    [last_updated.last_updated_variable_days]
    Travel Business Analysis, Team Lead (Business Analysis, Team Lead)

    Travel Business Analysis, Team Lead (Business Analysis, Team Lead)

    The MIL Corporation • Rosslyn, VA, United States
    [job_card.full_time]
    Ability to Obtain a Top Secret.Travel Business Analysis, Team Lead.Federal Government client at one of our Washington, DC Metropolitan area locations. The role will be responsible for gathering and ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Associate Team Leader

    Associate Team Leader

    H&R Block • Alexandria, VA, US
    [job_card.full_time] +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    SAP Cutover Lead - Remote, Cross-Team Orchestrator

    SAP Cutover Lead - Remote, Cross-Team Orchestrator

    Inherent Technologies • Washington, DC, United States
    [filters.remote]
    [job_card.full_time]
    A leading IT solutions provider is seeking an SAP Cutover Lead responsible for planning and coordinating cutover activities to ensure successful deployments. The ideal candidate will have over 7 yea...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Retail Part Time Team Lead

    Retail Part Time Team Lead

    Office Depot • Washington, DC, US
    [job_card.part_time]
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the high signal to noise ratio, making the content beautiful and condensed.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Data Engineer Team Lead

    Data Engineer Team Lead

    Accenture Federal Services • Arlington, VA, United States
    [job_card.full_time]
    At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared pu...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Client Director Team Lead, GTS

    Client Director Team Lead, GTS

    Gartner • Arlington, VA, United States
    [job_card.full_time]
    The Client Director, Team Lead role is responsible for setting, directing, and executing the strategy for global clients or major regional accounts that are of substantial strategic and revenue gen...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Forensics Consultant, Team Lead

    Forensics Consultant, Team Lead

    iDiscovery Solutions • Washington, DC, United States
    [job_card.full_time]
    Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.This range is provided by iDiscovery Solutions. Your actual pay will be based on your skills and experi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Lead, Aerospace Cyber Engineering

    Team Lead, Aerospace Cyber Engineering

    SIXGEN • Washington, DC, United States
    [job_card.full_time]
    Team Lead, Aerospace Cyber Engineering.This role resides in our Delivery team and reports to the Space Cyber lead.SIXGEN supports cyber and intelligence missions by serving government and commercia...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Azure Server Team Lead | SRE, 70+ VMs, Cloud / On‑Prem

    Azure Server Team Lead | SRE, 70+ VMs, Cloud / On‑Prem

    NetImpact Strategies • Bethesda, MD, United States
    [job_card.full_time]
    A technology solutions firm in Maryland is seeking a Server Team Technical Lead to oversee the management of cloud-based and on-premises server infrastructure. The ideal candidate will have over 10 ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Field Canvassing Team Lead

    Field Canvassing Team Lead

    Leaf Home • Washington, District of Columbia, United States, 20001
    [job_card.full_time]
    We turn complex home improvement projects and endless to-dos into achievements.With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-...[show_more]
    [last_updated.last_updated_30]
    Network Team Lead

    Network Team Lead

    OSC Edge • Washington, DC, United States
    [job_card.full_time]
    As a Network Team Lead, the individual will be responsible for acting as a lead on various projects by developing plans and schedules, defining strategy and system requirements to operate and maint...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Processing Team Lead

    Retail Processing Team Lead

    VirtualVocations • Alexandria, Virginia, United States
    [job_card.full_time]
    A company is looking for a Retail Processing Team Lead to oversee processing operations and team management.Key Responsibilities Assist in training and coaching Processors while ensuring complian...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Field Sales Team Lead

    Field Sales Team Lead

    WHIZZ • Washington, DC, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    At Whizz, we're transforming transportation for delivery drivers, offering reliable mobility solutions for everyone, regardless of financial background. As a team leader, you will oversee and suppor...[show_more]
    [last_updated.last_updated_30]