HCM Implementation Specialist

Job Description

Job Description

About CTR Payroll | HR

CTR Payroll | HR is a family-owned business with over 60 years of experience helping organizations simplify payroll and human resources. As a third-generation company, we pride ourselves on building lasting client relationships, solving problems where others give up, and exercising the basics better than anyone else. Our team is "All In"-we believe in supporting each other, our clients, and our community.

Position Summary

We are seeking an HCM Implementation Specialist to join our growing team. This role will support larger, complex client implementations by assisting the Project Manager, while independently managing smaller, more straightforward projects. The ideal candidate is detail-oriented, highly organized, and able to tailor processes to meet the unique needs of each client.

Key Responsibilities

Complete client setup tasks outlined in project management software

Collect, configure, and balance client data accurately

Manage small and mid-sized client implementations

Identify, assess, and resolve issues that arise during implementation

Collaborate with clients and internal teams to ensure a smooth implementation process

Adapt and tailor implementation processes to fit client needs

Qualifications

Bachelor's degree preferred

Minimum of 3 years of related experience

Previous project management experience preferred

Strong attention to detail and ability to multi-task

Excellent verbal and written communication skills

Strong interpersonal and leadership abilities

Why Join CTR?

Be part of a trusted company with a 60+ year history of excellence

Work in a supportive and collaborative team environment

Opportunity to grow and develop professionally in HR and payroll technology

Make an impact by helping clients streamline and succeed in their business operations

If you are passionate about client success and thrive in a collaborative environment, we would love to hear from you!