Healthcare Services Supervisor

Job Summary
Leading a dynamic team of healthcare services professionals, you will oversee functions such as care management, utilization management, behavioral health, and care transitions. Your role is pivotal in ensuring integrated delivery and coordination of care to help our members achieve optimal health outcomes while contributing to our mission of providing quality and cost-effective care.

Essential Job Duties

• Implement health management, care management, and utilization programs that meet regulatory and accreditation standards.
• Actively supervise and evaluate daily operations to enhance efficiency and service delivery.
• Facilitate staff orientation and training to maximize operational productivity and excellence.
• Support team members in managing high-risk, complex cases effectively.
• Conduct staff performance evaluations and ensure ongoing performance monitoring.
• Keep the leadership team informed about operational challenges and resource needs.
• Assist in the coordination and reporting of department statistics and client reports as needed.
• Willingness to travel locally as required by state and contractual obligations.

Required Qualifications
Minimum of 5 years of healthcare experience, including at least 2 years in managed care environments focused on utilization management, care management, or behavioral health. Relevant education and experience considered as equivalent.

Hold one of the following licenses: RN, LVN, LPN, LCSW, LMFT, LPCC, or LMSW, with active and unrestricted status in the state of practice (as mandated by state contracts or regulations).

Demonstrated ability to lead teams through conflict and change, with experience in operational and process improvements.

Strong communication skills, both written and verbal, alongside Microsoft Office proficiency.

Ability to manage multiple priorities and deadlines effectively, with a focus on excellent organizational and problem-solving abilities.

Preferred Qualifications
Active RN license, along with certifications such as CCM, CPHM, or CPHQ.

Experience working with Medicaid/Medicare populations and clinical settings, alongside a proven track record in supervisory or leadership roles.

We encourage all interested candidates to apply regardless of current employment status. Molina Healthcare offers competitive compensation and a strong benefits package. We are proud to be an Equal Opportunity Employer.

Pay Range: $66,456 - $129,590 / ANNUAL

*Compensation may vary based on geographic location, experience, education, and skill level.