Automotive Service Advisor Sales-Driven / Customer-Focused

Job Description

Job Description

Benefits :

401(k)

Competitive salary

Paid time off

At Midas, our Service Advisors are professional salespeople . If you thrive on closing, building trust, and seeing your numbers move every day, this role is built for you.

We are looking for a results-oriented Service Advisor who can confidently consult with customers, present repair recommendations, and close work ethically and consistently.

This is not a cashier role.

This is a front-line sales position with real accountability and opportunity.

The Role

As a Service Advisor, you will be the voice of the shop and the driver of revenue . You will guide customers through inspections, recommend needed services, and convert those recommendations into approved work all while delivering a high-quality customer experience.

What Youll Do

• Own the counter. Greet customers, assess concerns, and lead confident sales conversations.
• Sell maintenance and repair services. Present inspections clearly and professionally, turning recommendations into approved work.
• Drive results. Consistently improve ARO, service conversion, and customer satisfaction.
• Build trust. Listen to customer needs, explain repairs in plain language, and follow up on open estimates.
• Create accurate repair orders. Build computerized tickets, source parts, and communicate timelines.
• Partner with technicians. Ensure inspections are thorough, accurate, and clearly documented.
• Close the loop. Provide updates, handle objections, and secure approvals.
• Maintain standards. Support cleanliness, organization, and professional shop appearance.

Who Were Looking For

This role is for someone who :

• Is sales-driven and competitive
• Is comfortable closing conversations and asking for the sale
• Takes ownership of results and performance
• Thrives in a fast-paced, customer-facing environment
• Communicates clearly, confidently, and professionally
• Values ethical selling and long-term customer relationships

Qualifications

• Previous sales, service advisor, or customer-facing experience (automotive preferred, not required)
• Strong communication and closing skills
• Ability to multitask in a fast-paced environment
• Basic automotive knowledge (training provided)
• Comfortable using POS systems and computers
• Reliable, punctual, and professional
• Valid drivers license
• Ability to work a flexible retail schedule (including weekends)

Why This Role

• Performance-driven environment
• Opportunity to increase earnings through results
• Training and coaching provided
• Clear growth path to Assistant Manager or Store Manager
• Be part of a team that values accountability and winning

If youre motivated by results, confident in your ability to sell, and want a role where your performance actually matters apply now.