JOB DESCRIPTION
Nalco Water, an Ecolab Company, is seeking a Technical Consulting Manager to join our Global High Tech Division, supporting cooling and HVAC applications , including liquid cooling, direct to chip cooling, traditional and air cooling, and closed loops for the Data Center industry. Our team of Industry Technical Consultants plays a crucial role in supporting business growth, driving innovation, and transferring knowledge to ensure the success of our programs and clients’ operation.
As a Technical Consulting Manager, you will be responsible for managing a team of technical consultants, troubleshooting and solving complex customer problems, training technical audiences, identifying gaps in water treatment applications, recommending operational efficiency improvements for our clients’ utility systems, and validating new innovative technologies. You will also support our technical Field Sales and Corporate Account Managers in making technical-related customer calls.
What’s in it for You :
- The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, efficient operations and healthy environments
- The ability to make an impact with a company that is passionate about your career development
- Paid industry certification and continuous learning opportunities
- Enjoy a flexible, independent work environment
- Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!
What you Will Do :
Manages a team of technical consultants, overseeing performance, field deployment, training and professional developmentSets expectations, guides and coaches direct reports for performance accountability, execution of knowledge transfer, learning development, and facilitate or support organizational initiativesLeads the vision and strategy for knowledge and learning initiatives; engages, motivates and inspires the knowledge community to actively participate and contributeStrategically articulate, merchandise, and quantify Total Value Delivered to build customer business case, expand revenue opportunities, and gain alignment for internal resources to deliver measurable business impactPartner with customers to understand their technology requirements, recommend solutions, and provide training and support to ensure proper use of implemented systems.Collaborate with field sales and corporate account teams to support strategic technical sales calls and presentations for specific industry, product or market applications.Lead problem solving efforts by utilizing various root cause analysis methodologies in a customer facing environmentIdentify and validate the feasibility of operational efficiency improvement projects for specific application or utility system; this can include HVAC systems, wastewater, ultrapure water systems, pretreatment and / or exhaustQuantify and communicate total cost of operations savings for efficiency improvement projects in a documented reportConduct, lead or support best practice gap analysis to ensure optimal system performance and customer satisfaction; ensures BPGA consistency across technical teams and industriesCollaborate with R&D and Marketing on Innovation projects, from ideation to launch, by completing Phase Gate milestones such as refining value propositions, defining operational savings, creating technical documentation, educating internal and external stakeholders, writing case studies to document innovation successOrganize or lead innovation pilot applications, technical trials and market trials; summarize trial findings into case studies and marketing collateralResearch, identify, evaluate and define market and product application opportunities within a specific industry, for specific customers or groups of customersCreate, manage and sustain comprehensive knowledge resources tailored for both associates and customers.Organize and facilitate training for associates and customers, sharing your specialized knowledge to foster skill development and proficiency.Represents Ecolab in various industry consortia efforts as a technical expert for specific industry, product or market application; participates in Industry Conferences, round tables or webinars to promote Ecolab's value generation for customersProvides advanced business insight based on observations of customer needs that may result in new innovation, partnership or acquisition opportunitiesPosition Details :
Manage a team of technical consultants supporting the Data Center industryConsult and develop solutions to support customers in meeting their corporate ESG goalsThis position is remote and will primarily support the North America region with options for global travel based on business needs50% or more overnight travel requiredMinimum Qualifications :
Bachelor’s degree in engineering (Mechanical, Chemical, Industrial, etc), Life Sciences (Biology, Chemistry, etc) or other technical fieldMinimum of 10+ years of experience in successful project implementation, engineering, technical sales, or field sales support experience in technical industries such as Microelectronics, Data Centers, Pharmaceuticals, Life Sciences, etcTechnical knowledge of data center facilities operations, or other highly technical field such as pharmaceuticals, chemical manufacturing or semiconductorsStrong technical understanding of HVAC utility systems : condenser water, facility water, technical cooling loops, liquid cooling, chilled water, process cooling waterStrong communication and presentation skills for this customer facing roleProblem solving mindset and familiar with various root cause analysis methodsNaturally curious, accelerated speed of understanding, desire to teach and educate othersMust have a valid Driver's License and acceptable Motor Vehicle RecordAbility to travel within geographic territory, ability to travel overnight for business, ability to travel globally for technical training, customer seminars and other business needsNo immigration sponsorship offered for this rolePreferred Qualifications :
Professional EngineerPrior leadership experience managing and developing technical teamsDesign or Operational experience for Microelectronics & Data Center utility systems including, but not limited to : cooling, heating, pretreatment, scrubbers, makeup air handlers, chillers, plate and frame heat exchangers, primary wastewater treatment, secondary wastewater treatment, reclaim or ZLDExcellent team orientation, proactivity and sense of urgency in supporting business growth and market leadership through differentiated technology and expertiseSelf-motivated, pro-active, result-oriented professionalRecognized as an expert in industry or technology focusAbility to understand a total plant approach to waterAnnual or Hourly Compensation Range
The total Compensation range for this position is $153,600-$230,400 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.to see our benefits.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to :
Undergo additional background screens and / or drug / alcohol testing for customer credentialing.Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.Americans with Disabilities Act (ADA)
Our Commitment to a Culture of Inclusion & Belonging
At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
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