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Senior Global Account Director
Senior Global Account DirectorEpiq • Charlotte, NC, US
Senior Global Account Director

Senior Global Account Director

Epiq • Charlotte, NC, US
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  • [job_card.full_time]
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Senior Global Account Director

The Senior Global Account Director is responsible for developing and maintaining strategic relationships with key global accounts. This role involves leading account management activities, driving business development initiatives, and ensuring client satisfaction and retention.

Essential Job Responsibilities

  • Develop and maintain strategic relationships with key global accounts.
  • Lead account management activities to ensure client satisfaction and retention.
  • Drive business development initiatives to expand service offerings.
  • Conduct sales calls and presentations to prospective clients.
  • Collaborate with internal teams to deliver customized solutions.
  • Negotiate contracts and agreements with clients.
  • Provide consulting services to clients on best practices and industry trends.
  • Manage sales reporting and analysis to track performance.

Qualifications & Requirements

  • Education : Bachelor's degree in Business Administration, Marketing, or a related field.
  • Experience : 10+ years of experience in account management and business development.
  • Account Management
  • Analytical Thinking
  • Business Development
  • Client Satisfaction
  • Cold Calling
  • Collaborative Problem Solving (CPS)
  • Consulting Services
  • Customer Relationship Management (CRM)
  • Functional Expertise
  • Global Delivery
  • Law Firms
  • Legal Support Services
  • Negotiation
  • Relationship Building
  • Sales Calls
  • Sales Management
  • Certifications : Certified Global Business Professional (CGBP), Project Management Professional (PMP).
  • Physical Requirements : Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment.
  • Your specific salary will be determined based on several factors :

  • Location-based market rate for the role
  • Your abilities in relation to the job specification
  • Performance during screening and interview
  • Pay parity with the wider team in the considered location
  • Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

    It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

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