Branch Manager

Job Description

Job Description

Our Mission :

Bishop Lifting Products, Inc. is the most trusted name in the lifting world. It has the deep expertise, services, and support to solve both routine and complex lifting challenges. We have the above and below-the-hook inventory customers need when they need it. And we have a culture of service and support that puts customer satisfaction first.

Job Purpose :

Bishop Lifting is seeking a dynamic and experienced Branch Manager to oversee the operations of our Houston, TX location. The ideal candidate will manage a branch focused on Rigging, Fabrication, and Inside / Outside Sales, ensuring seamless coordination and high-quality customer service.

Key Duties and Responsibilities :

• The Branch Manager oversees the Onsite Personnel in regard to Safety, Facility Readiness (including Security), Inventory Control, Review of Payables, Collections, Purchasing, and oversee & implement All Working Processes to Prep Sales and / or Rental Orders Required by Facility for Shipment.
• Develop a strategic plan for the branch that will overcome obstacles and identify opportunities for success and successfully execute that plan to meet branch goals and objectives.
• P & L controlling of Branch labor, revenue, and profit margin.
• Understand and manage branch operation performance to Key Performance Indicators targets and actual results.
• Develop and implement strategies to optimize branch operations. Streamline and simplify businesses processes between departments to insure smoother operations.
• Responsibility includes reviewing orders received to ensure customer needs are met, following through on commitments of delivery of product or information required, and proper communication of information to customers and employees who are fulfilling the order.
• Meet with key customers on a regular basis to ensure that they are satisfied with our performance, to strengthen our relationship, and to develop strategies to insure their future business.
• Take ownership of all customer concerns and complaints, addressing them promptly and ensuring that customer is satisfied with the final resolution.
• Manage multiple tasks and priorities and easily adapt to changing situations.
• Conduct monthly meetings with branch management team to ensure that everyone is working together to meet or exceed branch and company goals.
• Ensure that the branch facility is safe, clean, well-maintained, and meets company’s safety standards.
• Ensure that every member of the branch team receives the proper safety training and equipment applicable to their position.
• Responsible for hiring decisions, coaching, and development of the team.
• Develop and foster a culture of teamwork and trust.
• Responsibilities include hiring and retention, performance reviews, training and development, coaching and corrective action.
• Other duties as required.

Job Requirements :

Bishop Lifting Products, Inc. and it’s subsidiaries are an Affirmative Action and Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Are you looking for an opportunity to become part of a rapidly-growing industry? Bishop Lifting Products, Inc. is looking for talent that will hold true to our mission while maintaining the safety and knowledge that we have valued since we were founded in 1984.

Apply today! We’re ready to help you start your new career path.