Talent.com
Member Services Representative
Member Services RepresentativePlanet Fitness • Pekin, IL, US
Member Services Representative

Member Services Representative

Planet Fitness • Pekin, IL, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Join The Club

At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.

We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Why Planet Fitness?

Each of our employees receive :

  • Complimentary Back Card Membership
  • Company Facilitated Training
  • Advancement Opportunities
  • Rewards and Recognition Programs

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including :
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

    • Qualifications / Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent required.
  • Must be 18 years of age or older.

    • Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club.
  • Will occasionally encounter toxic chemicals during shift.
    • [job_alerts.create_a_job]

    Member Service Representative • Pekin, IL, US

    [internal_linking.similar_jobs]
    Team Member

    Team Member

    Freddy's of Iowa • East Peoria, IL, US
    [job_card.full_time] +1
    WHY JOIN FREDDY'S OF IOWA?.At MLY Investments, LLC, we are passionate about creating a workplace where you can grow, thrive, and enjoy your work. We invest time and care into training every team...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Champion- N. Knoxville Ave (Northpoint)

    Service Champion- N. Knoxville Ave (Northpoint)

    Lucwork Enterprises, Inc. • Peoria, Illinois, United States, 61615
    [job_card.full_time]
    You are applying for a position with a franchisee or licensee of Taco Bell, not Taco Bell Corp.Franchisees and licensees are independent business organizations, who will be your only employer if hi...[show_more]
    [last_updated.last_updated_30]
    Customer Service Representative

    Customer Service Representative

    GFL Environmental • Peoria, IL, US
    [job_card.full_time]
    Customer Service Representative.Competitive medical, dental, and vision plan options.Health Savings Account with employer match option. Supplemental health plans through Aflac.Employer paid basic li...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Steak 'n Shake Pekin • Pekin, IL, US
    [job_card.full_time]
    Team Member – Steak ’n Shake - Paying up to $18.More Than a Job – Be Part of the Steak ’n Shake Legacy.At Steak ’n Shake, being a Team Member means more than serving f...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Tractor Supply Company • Pekin, IL, United States
    [job_card.full_time] +1
    Overall Job Summary • • The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Cus...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Service Team

    Service Team

    Panda Restaurant Group • Pekin, IL, US
    [job_card.full_time]
    Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work...[show_more]
    [last_updated.last_updated_30]
    Breakfast Team Member- East Peoria

    Breakfast Team Member- East Peoria

    Lucwork Enterprises, Inc. • East Peoria, Illinois, United States, 61611
    [job_card.full_time]
    You are applying for a position with a franchisee or licensee of Taco Bell, not Taco Bell Corp.Franchisees and licensees are independent business organizations, who will be your only employer if hi...[show_more]
    [last_updated.last_updated_30]
    Team Member

    Team Member

    TradeJobsWorkforce • 62682 San Jose, IL, US
    [job_card.full_time] +1
    We believe that taking care of our guests begins with taking care of our crew, and we try to do an amazing job with both. No insane hours, no crazy demands; just great food, great people and a great...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Kelly Services Associate

    Kelly Services Associate

    TradeJobsWorkforce • 62682 San Jose, IL, US
    [job_card.full_time]
    Be part of our success story as a Kelly Services Associate to assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, and manage daily respo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Restaurant Customer Service Team Member

    Restaurant Customer Service Team Member

    Jasons Deli • East Peoria, Illinois, United States, 61611
    [job_card.full_time]
    Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976.At Jason's Deli, we work hard to ensure that our employees are rewarded with advancement, recognition, an...[show_more]
    [last_updated.last_updated_30]
    SOAR Representative 1st Shift

    SOAR Representative 1st Shift

    National Youth Advocate Program • Peoria, Illinois, USA
    [job_card.full_time] +1
    SOAR Representative 1st Shift ( 7am-3pm).The SOAR Representative works to increase access to Social Security disability benefits for eligible individuals who are experiencing or at risk of homeless...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Member

    Team Member

    Tractor Supply • Pekin, IL, United States
    [job_card.full_time] +1
    Overall Job Summary The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Custo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Member

    Team Member

    Steak 'n Shake East Peoria • East Peoria, IL, US
    [job_card.full_time]
    Team Member – Steak ’n Shake - Paying up to $18.More Than a Job – Be Part of the Steak ’n Shake Legacy.At Steak ’n Shake, being a Team Member means more than serving f...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Client Service Representative

    Client Service Representative

    CLAE SOLUTIONS • Peoria, IL, United States
    [job_card.full_time]
    Seeking a dynamic professional for our sales development position eager to contribute to our company's expansion.Essential skills include effective persuasion to transform potential customer leads ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Membership Clerk

    Membership Clerk

    Costco Wholesale Corporation • East Peoria, IL, US
    [job_card.full_time]
    Position Summary : Processes member sign-ups, renewals and added cards.Instructs members and potential members about membership, warehouse and credit programs. Assists members regarding item availabi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Family Dollar • Pekin, IL, USA
    [job_card.full_time]
    Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Client Service Associate

    Client Service Associate

    Busey Bank • Peoria, IL, United States
    [job_card.full_time]
    The Client Service Associate is responsible for assisting the Financial Advisor and servicing clients with a full line of investment products, including mutual funds, annuities, equities, and fixed...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Arby's, LLC • Peoria, IL, United States
    [job_card.full_time]
    Be a part of what we are building here at Arby's.At Arby's, we are guided by our six core values : Dream Big, Work Hard, Get it Done, Play Fair, Have Fun, and Make a Difference.We welcome you to the...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]