Patient Care Manager

APLA Health provides quality healthcare, life-saving services, camaraderie, compassion, and comfort to all who come through our doors. Our dedicated team of healthcare professionals is committed to providing personalized and compassionate free and low-cost medical services, tailored specifically to meet the unique needs of each individual we serve. APLA Health serves as a medical home providing an array of integrated healthcare services through 71,000+ billable patient visits and nearly 10,000 enabling services visits each year. Services provided include : medical, dental, behavioral health and HIV care; pharmacy; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, APLA Health offers housing support; benefits counseling; home healthcare; and the Vance North Necessities of Life Program food pantries; among several other critical support services.

We offer great benefits, competitive pay, and great working environment!

We offer : Medical Insurance

Dental Insurance (no cost for employee)

Vision Insurance (no cost for employee)

Long Term Disability

Group Term Life and AD&D Insurance

Employee Assistance Program

Flexible Spending Accounts

11 Paid Holidays

4 Personal Days

10 Vacation Days

12 Sick Days

Metro reimbursement or free parking

Employer Matched (6%) 403b Retirement Plan

This is a great opportunity to make a difference!

This position will pay $29.74 - $36.94 hourly. Salary is commensurate with experience.

POSITION SUMMARY :

Under the direction of the Program Manager, MCC / PSS, provide the appropriate level of coordinated health care services for patients of APLA Health & Wellness. Staff will provide and promote health and wellness through the MCC services, and education to people living with HIV / AIDS. As part of the Medical Care Coordination (MCC) team, and in conjunction with the Medical Care Manager, provides assessment, integrated care planning, and progress monitoring for patients enrolled in MCC.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Complete bio-psychosocial assessments; develop a treatment plan, and coordinate appropriate referrals that address the collaborative clinical goals of clinician and patient and document in treatment care plans.
• Identify high–risk patients, conduct initial screening & risk assessments, conduct intake & assessment, develop a patient centered risk reduction treatment plan with patients; implement documentation according to DHSP requirements.
• Provide behavioral health referrals, advocacy, and service information to patients.
• Evaluate patients for eligibility for MCC enrollment. Determine patient acuity and assist in the development of an integrated care plan to address assessed needs.
• Conduct brief interventions for MCC-enrolled patients focusing on improving patient’s status as it relates to issues of addiction, mental health distress, risk reduction, and disclosure interventions.
• Use the Transtheoretical model of behavior change to support improved health outcomes for MCC patients including treatment engagement and retention, medication adherence, risk reduction, and health provider communication.
• Maintain ongoing contact with MCC patients and monitor progress related to goals set in the individual care plan.
• Coordinate and communicate among members of the MCC patient’s care team including medical providers, mental health / addiction providers, allied health, community resources, and other MCC team members. Participate in interdisciplinary case conferences for assigned MCC patients.
• Conduct MCC services in accordance with Medical Care Coordination guidelines published by the LA County Department of Public Health, Division of HIV and STD Programs as existing or amended.
• Screen, assess, and plan appropriate interventions to minimize patient risk of acquiring or transmitting sexually transmitted infections.
• Document services in eClinicalWorks, Casewatch, and / or other charting and data collection systems as appropriate. Documentation will be performed in a timely and accurate fashion in accordance with program policies and professional standards of care.
• Adhere to all applicable professional, legal, and ethical standards of behavioral health practice in the provision of services, including but not limited to : mandated reporting, provision of effective services, case documentation, patient confidentiality / HIPAA regulations, ensuring patient safety, and maintaining professional boundaries.
• Attend trainings and case conference meetings as required.
• Prepare monthly reports and statistics as requested.

OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.