QA Specialist

Quality Assurance Specialist

SRC, Inc. is currently seeking a detail-oriented Quality Assurance Specialist who thrives in dynamic environments and brings a sharp, pragmatic mindset to our Corrective Action (CA) program.

This role demands agility in approach, a collaborative mindset, accountability in execution, and persistent follow-through to transform risks and opportunities into compliant, effective and sustainable improvements. You'll be at the heart of our quality system, working closely with core functional teams to apply critical thinking and basic problem-solving tools that drive meaningful corrective action activities in a timely manner.

What You'll Do

• Lead the CA program with laser-like focus on velocity, execution, clarity and impact
• Prioritize business risks and opportunities as a core member of the corrective action board
• Conduct root cause analyses using tools like 5 Whys, Fishbone Diagram, and FMEA
• Develop and implement CA plans that are effective and feasible within operational constraints
• Collaborate cross-functionally with Engineering, Manufacturing Operations and Quality teams
• Lead "lessons learned" reviews to identify and embed knowledge into future processes and training
• Monitor CA timeliness and effectiveness, holding stakeholders accountable for outcomes
• Maintain clear, audit-ready CA documentation in compliance with QMS requirements
• Create, revise, and format work instructions, SOPs, and quality procedures using MS Word
• Build clear, visual process maps that promote cross-functional understanding using MS Visio
• Transform CA data into information, metrics, visualizations and reports using MS Excel
• Communicate quality performance and trends for diverse audiences using MS PowerPoint
• Foster organizational learning and growth by providing guidance on CA methods, best practices
• Support internal and external QMS audit activities, and action item tracking

What You'll Bring

• Bachelor's degree in technical or business field
• 3+ years' experience working in a quality-related role within a technical or manufacturing environment
• Strong working knowledge of ISO 9001 / AS9100 Standards
• Effective written and verbal communication skills
• Practical judgment to balance ideal solutions with real-world constraints
• Ability to assess and prioritize multiple actions in a fast-moving environment
• Prior experience with electronic CA systems and quality workflow tools (e.g. ETQ)
• Enthusiasm, urgency, and collaborative mindset to garner support for CA
• Confidence, integrity and consistent follow-through to implement change and drive accountability for CA

Ways to Stand Out Preferred Requirements

• Strong working knowledge of ISO 14001, EU and NATO QMS Standards
• Strong working knowledge of Deltek Costpoint or Solumina ERP systems
• Demonstrated structured problem solving (LSS Green Belt, Black Belt certification)
• Proficiency with business analytics tools, including Power BI

What Sets Us Apart? SRC, Inc., a not-for-profit research and development company, combines information, science, technology and ingenuity to solve "impossible" problems in the areas of defense, environment and intelligence. Across our family of companies, we apply bright minds, fresh thinking and relentless determination to deliver innovative products and services that are redefining possible. When you join our team, you'll be a part of something truly meaningful helping to keep America and its allies safe and strong. You'll collaborate with more than 1,400 engineers, scientists and professionals with 20 percent of those employees having served in the military in a highly innovative, inclusive and equitable work environment. You'll receive a competitive salary and comprehensive benefits package that includes four or more weeks of paid time off to start, 10 percent employer contribution toward retirement, and 100 percent tuition support.

Total compensation for this role is market competitive. The anticipated salary range for this position based out of Syracuse, NY is estimated at $85,000 to $90,000 annually. The actual salary will vary based on applicant's experience, skills, and abilities, geographic location as well as other business and organizational needs. SRC offers competitive benefit options, for more details please visit our website.

Non-Discrimination Statement

Individuals seeking employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or age, or status as a protected veteran or disability except as strictly required by applicable law.

Location: Syracuse, New York

Employment Type: Full-Time Salaried

Experience Required: 3+ Years

Education Required: Bachelors Degree

Security Clearance Requirement: Must meet eligibility requirements

Travel %: 10