Job Summary :
The Logistics Coordinator plays a critical role in executing business for DLX customers by partnering with the Customer Account Managers and Carrier Sales Representatives to ensure the customers needs are being met. Using Chaine and other technological solutions to ensure orders are tracked appointments scheduled and shipments managed.
Duties / Responsibilities :
- Tracks and traces shipments to ensure customer shipments are picked and delivered in a timely manner
- Communicates shipment updates to deliver a positive customer experience
- Responds promptly to customer inquiries
- Makes informed decisions and provides quality shipment updates
- Use out technology to gain efficiency to ensure customer satisfaction
Required Skills / Abilities :
Ability to persuade and negotiateAbility to work as a team with Account Managers and Carrier Sales RepresentativesEducation and Experience :
High school diploma or equivalent required; bachelors degree in a related field preferredPhysical Requirements :
Physical dexterity sufficient to use hands arms and shoulders repetitively to operate a keyboard and other office equipment use a telephone access file cabinets and other items stored at various levels including overheadAbility to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance over the telephone and in a group settingAbility to continuously operate a personal computer for extended periods of time (4 or more hours)Mental acuity sufficient to collect and interpret data evaluate reason define problems establish facts draw valid conclusions make valid judgments and decisions.Dynamic Logistix is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law.
Required Experience :
Junior IC
Key Skills
Shipping & Receiving,Inventory Control,Data Entry,AS400,Transportation Management Systems,EDI,Microsoft Outlook,Warehouse Experience,Office Experience,Dispatching,Microsoft Excel,Logistics
Employment Type : Full-Time
Experience : years
Vacancy : 1