Director of ADR Services

Description

Director of ADR Services (2025-180)

The Director of ADR Services is responsible for driving business development in the assigned region, promoting dispute resolution services, and managing the administration of arbitration and mediation cases. The role involves building effective business relationships with clients, advocates, and industry partners, and promoting the use of AAA's ADR services.

This is a hybrid position (1-2 days or more in office, dependent on business need) and an annual incentive opportunity targeting 10%. Compensation for this position is based on location.  This position requires fluency in both English and Spanish or French, including the ability to communicate effectively in written and spoken formats would  be desirable.

• San Francisco, CA : $104,800 - $111,000
• Los Angeles, CA I Seattle, WA  : $98,300 - $104,100

The American Arbitration Association (AAA) is the leading provider of arbitration and mediation dispute resolution services, and has consistently been named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.

Responsibilities

Qualifications

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.