Talent.com
Retail Associate
Retail AssociateRoss Stores, Inc. • Lubbock, TX, United States
Retail Associate

Retail Associate

Ross Stores, Inc. • Lubbock, TX, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE :

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

ESSENTIAL FUNCTIONS :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
  • COMPETENCIES :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • QUALIFICATIONS AND SPECIAL SKILLS REQUIRED :

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • PHYSICAL REQUIREMENTS / ADA :

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • SUPERVISORY RESPONSIBILITIES :

    None

    DISCLAIMER

    This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

    Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    [job_alerts.create_a_job]

    Retail Associate • Lubbock, TX, United States

    [internal_linking.similar_jobs]
    Retail Associate

    Retail Associate

    Ross Stores, Inc • Lubbock, TX, United States
    [job_card.full_time]
    Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growt...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Associate - 2583

    Retail Sales Associate - 2583

    First Cash, Inc. • Lubbock, TX, US
    [job_card.full_time]
    We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc...[show_more]
    [last_updated.last_updated_30]
    Retail Sales Associate

    Retail Sales Associate

    francesca's • Lubbock, TX, United States
    [job_card.full_time]
    Location : 8201 Quaker Avenue Lubbock, Texas 79424.We offer a creative and friendly environment with plenty of opportunity for advancement. Our inclusive brand reflects our people and commitment to t...[show_more]
    [last_updated.last_updated_30] • [promoted]
    RETAIL STORE ASSOCIATE

    RETAIL STORE ASSOCIATE

    San Antonio Shoemakers (SAS) • Lubbock, TX, US
    [job_card.full_time]
    San Antonio Shoemakers (SAS), a San Antonio, Texas based privately held company, has been in business for over 40 years and has developed a reputation as a premier American manufacturer of high qua...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Retail Sales Associate - 0255

    Retail Sales Associate - 0255

    First Cash, Inc. • Lubbock, TX, US
    [job_card.full_time]
    We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc...[show_more]
    [last_updated.last_updated_30]
    Seasonal Retail Sales Associate

    Seasonal Retail Sales Associate

    Lowe's • Lubbock, TX, United States
    [job_card.full_time]
    Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs. Seeks out customers to understand his / her needs and assists in ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Associate-SOUTH PLAINS MALL

    Retail Sales Associate-SOUTH PLAINS MALL

    Bath & Body Works • Lubbock, TX, United States
    [job_card.part_time]
    Description Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a cultur...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Associate - Full Time

    Retail Sales Associate - Full Time

    AutoZone, Inc. • Lubbock, TX, US
    [job_card.full_time]
    AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked invent...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Associate

    Sales Associate

    Luxottica • Lubbock, TX, US
    [job_card.full_time]
    At Sunglass Hut, we're always in the sun.You'll find a dynamic space with endless possibilities to grow your career.We are a culture that wants to see you succeed, develop your customer expertise a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Associate - 2581

    Retail Sales Associate - 2581

    First Cash, Inc. • Lubbock, TX, US
    [job_card.full_time]
    We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc...[show_more]
    [last_updated.last_updated_30]
    RETAIL SALES ASSOCIATE

    RETAIL SALES ASSOCIATE

    DSG • Lubbock, TX, United States
    [job_card.full_time]
    We Don't Follow Trends, We Create Them.Make some serious Cash! Commission and Other Earnings Potential : $22,880 - $300,000 Come join the Ashley Family! With our customer base continuously growing...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Associate Full Time

    Retail Sales Associate Full Time

    PetSmart • Lubbock, TX, United States
    [job_card.full_time] +1
    PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Sales Associate Full Time About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Customer Service Associate

    Retail Customer Service Associate

    FedEx • Lubbock, TX, US
    [job_card.full_time]
    The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Merchandise Associate

    Retail Merchandise Associate

    TJX • Lubbock, TX, US
    [job_card.full_time]
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Associate - 2581

    Retail Sales Associate - 2581

    FirstCash, Inc. • Lubbock, TX, United States
    [job_card.full_time]
    We are currently looking for the right.Full-Time Retail Sales Associate.We offer an easily achievable commission structure that pays you for every transaction you process!.Our retail sales associat...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Merchandise Associate

    Retail Merchandise Associate

    The TJX Companies, Inc. • Lubbock, TX, United States
    [job_card.full_time]
    HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prior...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Associate u2013 Full Time

    Retail Sales Associate u2013 Full Time

    AutoZone, Inc. • Lubbock, TX, US
    [job_card.full_time]
    Job Description AutoZoneu2019s store teams are the frontline of WOW customer service, ensuring that customers find the right parts and solutions for their automotive needs.Store employees maintain ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Associate (Early Morning) - Central Plaza

    Retail Sales Associate (Early Morning) - Central Plaza

    Gap • Lubbock, TX, US
    [job_card.part_time]
    Retail Sales Associate (Early Morning) - Central Plaza.Part time 6249 Slide Road, Lubbock, TX, US 79414.As a Brand Associate, you're an integral part of our team and bring our brand to life for our...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]