Description:
We are seeking an energetic, enthusiastic, and professional Sales Associate to join our team. This position focuses on generating sales opportunities by prospecting a large customer database and engaging daily service drive guests. The ideal candidate thrives in a fast-paced environment, enjoys customer interaction, and is comfortable performing high-volume outreach across multiple communication channels.
Key Responsibilities:
- Prospect, communicate with, and follow up on 100–200 customer leads per day via email, text, and phone.
- Engage 100+ daily service drive guests in the service drive and service lounge.
- Identify upgrade, trade-in, and purchase opportunities through service interactions.
- Utilize data mining tools such as Automotive Mastermind, DealerSocket, and CRM platforms to uncover active sales opportunities.
- Perform quick and accurate trade appraisals using vAuto or similar appraisal tools.
- Maintain accurate notes, follow-up schedules, and customer profiles in the CRM.
- Work closely with sales managers and the service department to maximize conversions.
- Meet or exceed daily, weekly, and monthly activity and opportunity goals.
Requirements:
- Prior automotive sales, BDC, or service drive experience preferred.
- Proven ability to manage high-volume prospecting (100–200 contacts per day).
- Comfortable greeting and engaging large numbers of daily service guests.
- Proficiency with data mining tools (Automotive Mastermind, DealerSocket, etc.).
- Experience with vehicle appraisal tools such as vAuto.
- Strong verbal, written, and interpersonal communication skills.
- High energy, enthusiastic personality, and customer-focused mindset.
- Strong time management, organization, and follow-through abilities.
- Ability to multitask and perform effectively in a fast-paced environment.
- Self-motivated with a desire to achieve and exceed goals.