Treatment Coordinator / Front Desk Administrator

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Treatment Coordinator / Front Desk Administrator
Stanford Ranch Family Dentistry

Full-Time
4 days per week | 8-10 hour shifts

Compensation & Benefits

• $28-$30 per hour, based on experience
• Paid Vacation, Sick Time, and Holidays
• 401(k)
• Medical and Vision Insurance

Position Overview

Stanford Ranch Family Dentistry is seeking an experienced Treatment Coordinator / Front Desk Administrator to join our dedicated dental team. This role is essential in guiding patients through their treatment plans, coordinating schedules, managing insurance and financial discussions, and ensuring outstanding patient communication. The ideal candidate is organized, detail-oriented, and experienced in dental treatment coordination.

Key Responsibilities

• Treatment Coordination & Scheduling
• Identify unscheduled patients and family members with pending treatment
• Track patients with remaining insurance benefits and follow up accordingly
• Gain patient commitment to begin recommended treatment
• Maintain and manage ASAP and Unscheduled Treatment lists to optimize doctor schedules
• Confirm appointments and maintain accurate provider schedules
• Patient Communication & Financial Coordination
• Explain doctor-recommended procedures in clear, layman's terms
• Discuss treatment costs privately in accordance with the practice's Financial Policy
• Explain payment options, outside financing, and collect co-payments
• Respond promptly to phone calls, emails, and text messages
• Insurance & Administrative Duties
• Maintain accurate and up-to-date insurance information
• Handle specialty office emails and correspondence letters
• Submit prescriptions and coordinate approvals with doctors
• Ensure patient records and documentation are complete and current

Qualifications & Requirements

• Dental treatment coordination experience required
• Minimum 2 years of dental experience preferred
• Strong knowledge of dental procedures, insurance, and financial coordination
• Dentrix experience preferred
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Professional, patient-focused, and team-oriented attitude

Why Join Stanford Ranch Family Dentistry?

At Stanford Ranch Family Dentistry, we are committed to providing exceptional patient care in a friendly and professional environment. We offer competitive pay, excellent benefits, and the opportunity to play a key role in the success of our patients and practice.

Full-Time/Part-Time
Full-Time

Location
Jason A Scorza DDS & Heather R

Position Requirements

This position is currently accepting applications.